Head of Workplace & Real Estate Operations

Everi Pty; Sydney; Hybrid; AUD 130,000 - 190,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Facilities Manager to lead day-to-day operations across Sydney and Melbourne, manage outsourced IFM partners, and govern SLAs and KPIs to ensure safe, high-performing workplaces.

The role includes corporate real estate strategy, space utilization, and delivery of capital projects, while ensuring compliance with WHS and local regulations. Collaboration with IT, HR, and Finance is essential.

Qualifications

• 5+ years in Workplace Management, Facilities Management, or Corporate Real Estate (Australia).
• Experience governing IFM provider agreements, SLAs/KPIs, MBR/QBR processes.
• Proven delivery of office buildouts, moves, or workplace optimization projects.

Responsibilities

• Oversee day-to-day facilities operations across Sydney and Melbourne offices.
• Lead and manage outsourced IFM partner teams with clear direction and oversight.
• Monitor SLAs and KPIs for IFM services and report on performance.
• Co-lead Monthly Management Reviews and Quarterly Business Reviews with IFM leadership.
• Support CRE strategy including lease administration, space utilization and occupancy planning.
• Plan and execute workplace capital projects, including fit-outs and technology integrations.
• Ensure compliance with local building codes, safety regulations, and design guidelines.
• Engage with senior leadership and cross-functional teams to communicate site updates and facility changes.

Skills

Workplace management

Facilities management

Corporate real estate

Vendor & IFM governance

Project management

IC leadership

stakeholder management

Compliance & finance

Communication

Education

MCR/ FMP preferred

Job description

Palo Alto Networks is seeking a Senior Facilities Manager to lead day-to-day operations across Sydney and Melbourne, manage outsourced IFM partners, and govern SLAs and KPIs to ensure safe, high-performing workplaces.

The role includes corporate real estate strategy, space utilization, and delivery of capital projects, while ensuring compliance with WHS and local regulations. Collaboration with IT, HR, and Finance is essential.