Manager, Places

Everi Pty; Sydney; Hybrid; AUD 130,000 - 190,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Facilities Manager to lead day-to-day operations across Sydney and Melbourne, manage outsourced IFM partners, and govern SLAs and KPIs to ensure safe, high-performing workplaces.

The role includes corporate real estate strategy, space utilization, and delivery of capital projects, while ensuring compliance with WHS and local regulations. Collaboration with IT, HR, and Finance is essential.

Qualifications

• 5+ years in Workplace Management, Facilities Management, or Corporate Real Estate (Australia).
• Experience governing IFM provider agreements, SLAs/KPIs, MBR/QBR processes.
• Proven delivery of office buildouts, moves, or workplace optimization projects.

Responsibilities

• Oversee day-to-day facilities operations across Sydney and Melbourne offices.
• Lead and manage outsourced IFM partner teams with clear direction and oversight.
• Monitor SLAs and KPIs for IFM services and report on performance.
• Co-lead Monthly Management Reviews and Quarterly Business Reviews with IFM leadership.
• Support CRE strategy including lease administration, space utilization and occupancy planning.
• Plan and execute workplace capital projects, including fit-outs and technology integrations.
• Ensure compliance with local building codes, safety regulations, and design guidelines.
• Engage with senior leadership and cross-functional teams to communicate site updates and facility changes.

Skills

Workplace management

Facilities management

Corporate real estate

Vendor & IFM governance

Project management

IC leadership

stakeholder management

Compliance & finance

Communication

Education

MCR/ FMP preferred

Job description

Job Description

1. Facilities Management & IFM Leadership

• Oversee day-to-day facilities operations across Sydney and Melbourne offices to maintain safe, seamless, and high-performing workplace environments.
• Lead and manage outsourced Integrated Facilities Management (IFM) partner teams, providing clear direction, service alignment, and operational oversight.
• Monitor, measure, and enforce IFM service level agreements (SLAs) and key performance indicators (KPIs).
• Prepare, structure, and co-lead Monthly Management Reviews (MMR/MBR) and Quarterly Business Reviews (QBR) with IFM leadership to assess operational performance, financial health, and continuous improvement opportunities.

2. Corporate Real Estate & Space Planning

• Support Australian Corporate Real Estate (CRE) strategy, including landlord management, lease administration support, space utilization monitoring, and occupancy planning.
• Analyze office utilization metrics to optimize layout, seating strategy, and hybrid work enablement across both sites.
• Manage lease compliance, building access controls, and local property management relationships.

3. Workplace Project Management

• Plan and execute workplace capital projects, including fit-outs, space reconfigurations, minor works, office refreshes, and technology integrations.
• Manage full project lifecycles: scope definition, budget tracking, vendor procurement, scheduling, change management, and post-occupancy evaluations.
• Ensure projects comply with local building codes, safety regulations, and corporate design guidelines.

4. Stakeholder Management & Communication

• Serve as the primary operational liaison for senior leadership, site leads, and cross-functional teams (IT, HR, Security, Finance, EHS).
• Maintain transparent, proactive communication regarding site updates, operational maintenance, real estate shifts, and facility changes.
• Gather employee feedback to refine service delivery and operational programs.

5. Workplace Experience & Employee Morale Events

• Partner with HR and site leadership to conceptualize, plan, and deliver engaging employee morale events, team celebrations, culture initiatives, and site-wide activations.
• Oversee site amenities, catering services, office perks, and daily hospitality standards to foster a positive workplace culture.

6. Governance, EHS & Budget Management

• Manage Australian operational expenditure (OPEX) and capital expenditure (CAPEX) budgets, purchase orders, invoice reviews, and vendor contract renewals.
• Ensure full compliance with Australian Work Health and Safety (WHS) legislation, emergency response protocols, site risk assessments, and environmental sustainability goals., * Employee Workplace CSAT: High employee satisfaction ratings regarding facility quality, services, and events.
• Project Execution: Successful completion of workplace projects within scope, budget, and timeline.
• Operational Efficiency: Budget compliance and optimization across operational accounts.

About the Employer

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

About the Candidate

• Experience: 5+ years of progressive experience in Workplace Management, Facilities Management, or Corporate Real Estate in Australia.MCR/ FMP is preferred
• Vendor & IFM Governance: Demonstrated track record of governing IFM provider agreements, managing SLAs/KPIs, and running MBR/QBR processes.
• Project Management: Proven experience planning and delivering office buildouts, moves, or workplace optimization projects on time and within budget.
• Operating Model: Ability to operate as an Individual Contributor (IC) while providing effective operational leadership and oversight to external partner teams across multipleoffice locations (Sydney and Melbourne).
• Workplace Culture: Practical experience designing employee engagement activities and managing site hospitality programs.
• Compliance & Finance: Solid understanding of Australian Work Health & Safety (WHS) regulations, commercial leasing principles, and financial management (budgeting, forecasting, variance tracking).
• Communication: Strong stakeholder management, negotiation, and cross-functional communication skills.