Head of Operations: Defence Healthcare & Global Service Delivery

International SOS group; Canberra; In loco; AUD 150.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Service awards

Annual leave options

Volunteer days

Employee discounts

Descrizione del lavoro

International SOS is seeking a Program Head of Operations to lead Defence healthcare service delivery across multiple locations, ensuring quality, compliance and contract performance.

You will work with senior stakeholders to drive governance, risk management and continuous improvement while building a high-performing operations team, with responsibilities in budgeting, recruitment logistics and service coverage.

Competenze

• 5+ years of operations experience with senior management exposure.
• Proven track record leading large-scale service delivery and workforce management.
• Strong communication, reporting and problem-solving skills.
• Experience in workforce management, recruitment and logistics.

Mansioni

• Oversee healthcare service delivery across multiple locations, ensuring quality and contract performance.
• Drive operational performance, workforce planning and service coverage.
• Build relationships with Defence and key stakeholders.
• Oversee governance, WHS, risk management and audit readiness.
• Manage budgets, identify efficiencies and support contract growth.
• Guide and develop high-performing operational teams.

Conoscenze

Operations management

Leadership

Workforce planning

Recruitment logistics

Budget management

Risk management

Formazione

Relevant tertiary qualification

Descrizione del lavoro

International SOS is seeking a Program Head of Operations to lead Defence healthcare service delivery across multiple locations, ensuring quality, compliance and contract performance.

You will work with senior stakeholders to drive governance, risk management and continuous improvement while building a high-performing operations team, with responsibilities in budgeting, recruitment logistics and service coverage.