Head of Marketing (12 month fixed-term contract)

Sonder.io; Waterloo; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work

Free Sonder app access

AI tools access

Study leave

Salary packaging

Wellbeing allowance

Free coffee

Dog-friendly office

Volunteer leave

Job summary

Sonder is seeking a Head of Marketing on a 12-month fixed-term contract based in Waterloo, NSW. You will lead the marketing function, own the annual plan, and drive full lifecycle marketing from acquisition to retention while embedding AI into workflows.

You will manage a team of seven, report to the CRO, and oversee product marketing, brand, and category leadership in a fast-growing health-tech SaaS environment.

Qualifications

• 10+ years of B2B marketing experience with at least 5 years leading a team.
• Proven track record delivering demand and pipeline results.
• Experience in SaaS and/or health-tech.
• Full lifecycle marketing from acquisition to retention.
• Confident managing budgets, agencies, and measuring ROI.
• Hands-on experience embedding AI into marketing workflows.
• Clear communicator capable of reporting to an Executive Leadership Team.
• Hands-on leader who can ramp quickly and lead with confidence from day one.

Responsibilities

• Lead Sonder’s marketing function on a 12-month fixed-term contract, delivering the annual plan across the full lifecycle from demand to adoption and engagement.
• Own product marketing, brand, and category leadership while embedding AI across how the team works.
• Manage a team of 7 and report to the Chief Revenue Officer.
• Oversee budgeting, agency relationships, and performance with measurable ROI.

Skills

Team leadership

B2B marketing

SaaS marketing

Health-tech experience

Full lifecycle marketing

Budget management

AI in marketing

Executive reporting

Adaptability

Brand & product marketing

Job description

Head of Marketing (12 month fixed-term contract)

Waterloo, NSW

At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best, wherever they are. We’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals, ensuring members receive immediate care when they need it most.

Since our founding in 2017, we’ve grown rapidly across Australia, New Zealand, and the UK. Backed by Seek and Blackbird, we now support over one million members and 200+ team members globally. We’re well-capitalised, scaling fast, and actively building toward an AI-native organisation.

About the role

We’re looking for a Head of Marketing to lead Sonder’s marketing function on a 12-month fixed-term contract, covering parental leave. Reporting to our Chief Revenue Officer and leading a team of 7, you’ll deliver the annual marketing plan across the full lifecycle, from building demand with the organisations we sell to through to customer adoption and member engagement. You’ll also own product marketing, brand and category leadership, and keep embedding AI across how the team works.

Must-haves

• 10+ years of B2B marketing experience, including at least 5 years leading a team
• A proven track record of delivering measurable commercial results, including demand and pipeline
• Experience in SaaS and/or health-tech
• Full lifecycle and product marketing experience, from acquisition and go-to-market through to retention and engagement
• Confident owning a marketing budget, managing agencies and suppliers, and showing the return on every investment
• Hands‑on experience embedding AI into marketing workflows
• A clear, direct communicator who can report to and influence an Executive Leadership Team
• A hands‑on leader who gets up to speed quickly and leads with confidence from day one

Nice‑to‑haves

• Experience marketing across multiple markets, including the UK
• A valid driver’s licence

Why join Sonder?

At Sonder, we thrive in a fast‑paced, high‑performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in‑office collaboration and work from home flexibility, empowering you to optimise your productivity and work‑life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• True AI Native organisation with access to Claude, Gemini and other tools to encourage you to experiment, automate and get those real efficiency gains, no matter the role
• 2 days of study leave to invest in your professional growth.
• Salary Packaging and novated leasing.
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee
• Dog‑friendly office in our Sydney HQ
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps we better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check.