Head of Engineering, Customer & Digital Innovation

CommBank; Sydney; Hybrid; AUD 250,000 - 360,000; Full time

Job summary

CommBank seeks a strategic Head of Engineering for Customer & Digital to shape the technology roadmaps and lead engineering teams delivering secure, scalable digital experiences. You will partner with product leaders to translate customer needs into technology outcomes and drive AI-enabled capabilities across the portfolio.

The role emphasizes cloud-first engineering, DevSecOps practices and cost-efficient delivery, with responsibility for performance, availability and engineering excellence

Qualifications

• Leading large-scale digital and AI initiatives across customer platforms.
• Shaping technology strategy aligned to business goals and customer outcomes.
• Building secure, resilient cloud-based architectures and platforms.

Responsibilities

• Define and own the technology strategy for customer and digital experiences.
• Lead engineering teams delivering secure, scalable solutions at pace.
• Partner with product to translate customer needs into architectural roadmaps.
• Grow and develop diverse, high-performing teams across locations.
• Strengthen cloud, DevSecOps and continuous delivery practices.
• Own portfolio performance, cost and reliability of technology assets.
• Align decisions with enterprise strategy and guardrails.
• Foster innovation, accountability and continuous improvement.

Skills

Digital leadership

AI strategy

Cloud architecture

Microservices

AWS

CI/CD DevSecOps

Stakeholder management

People development

Tools

AWS

Kubernetes

CI/CD tooling

Job description

CommBank seeks a strategic Head of Engineering for Customer & Digital to shape the technology roadmaps and lead engineering teams delivering secure, scalable digital experiences. You will partner with product leaders to translate customer needs into technology outcomes and drive AI-enabled capabilities across the portfolio.

The role emphasizes cloud-first engineering, DevSecOps practices and cost-efficient delivery, with responsibility for performance, availability and engineering excellence