Head of Electrification Enablement & Growth (Hybrid)

Agl; Melbourne; Hybrid; AUD 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work options

Discounts on energy plans

20 weeks parental leave

Energise rewards program

Job summary

AGL is seeking a Head of Electrification Enablement to lead the strategy and execution across Sales, Customer Support, Engineering Delivery, Operations and Improvement. You will own P&L, drive revenue growth, and ensure a seamless customer experience from installation through post-sale service.

The role requires progressive leadership in operations or related fields, with a track record of scaling products, managing vendors, and driving continuous improvement through Lean/Agile methods.

Qualifications

• Progressive leadership across operations, sales enablement, engineering/delivery, or customer service—ideally within utilities, energy, or fast-growing product environments.
• Proven success leading multiple teams across Sales, Customer Support, Engineering/Installation Delivery, and Continuous Improvement.
• Strong strategy + execution capability with a track record of operationalizing scalable products and driving revenue growth through operational excellence.
• Deep vendor/partner management expertise; strong quality, safety, SLA and regulatory compliance grounding in complex operations.
• Demonstrated risk identification, mitigation, and governance experience.
• Excellent stakeholder management and communication skills—able to influence senior leadership and collaborate across product/value streams and broader customer operations.
• Experience driving digital transformation and continuous improvement with Lean, Agile, Six Sigma methodologies.
• Data-driven decision-maker with strong analytical skills and performance monitoring capability.

Responsibilities

• Lead Electrification Enablement strategy and operations across Sales, Customer Support, Engineering Delivery, Operations, and Improvement teams, ensuring alignment with business goals and scalable growth.
• Own P&L and drive revenue growth, developing sales strategies and enabling execution to maximise product uptake in electrification markets.
• Oversee end-to-end customer experience, from installation to post-sale service, ensuring quality, safety, and timely issue resolution.
• Manage vendor and partner relationships, ensuring contracts meet commercial, safety, quality, and operational standards while optimising performance.
• Champion operational excellence and continuous improvement, embedding Lean/Agile practices and partnering on technology platform uplift to support scalability.
• Ensure compliance and risk governance, including HSE, regulatory obligations, and robust reporting frameworks to mitigate operational risks.
• Foster a high-performing, engaged workforce, coaching leaders and teams to deliver customer-centric outcomes and drive innovation.

Skills

Strategic leadership

Sales enablement

Engineering delivery

Continuous improvement

Vendor management

Risk governance

Stakeholder mgmt

Lean/Agile

Job description

AGL is seeking a Head of Electrification Enablement to lead the strategy and execution across Sales, Customer Support, Engineering Delivery, Operations and Improvement. You will own P&L, drive revenue growth, and ensure a seamless customer experience from installation through post-sale service.

The role requires progressive leadership in operations or related fields, with a track record of scaling products, managing vendors, and driving continuous improvement through Lean/Agile methods.