Head of Digital Platforms & Products (Hybrid)

HammondCare

Sydney

Hybrid

AUD 180,000 - 280,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Flexible working options

Parental leave (14 weeks)

Job summary

HammondCare is seeking a General Manager - Digital Products & Platforms to lead the organisation's digital platforms, products and enterprise systems. You will report to the CIO and shape a modern product and platform operating model across product management, engineering, delivery and operations.

You will drive transformation at scale, ensuring platforms are reliable, secure and ready to support AI, automation and future innovation.

Qualifications

15+ years of experience leading enterprise technology products, platforms, or engineering teams.
Proven ability to lead large, multidisciplinary teams across product, platform, engineering, delivery and operations.
Experience establishing and scaling modern product and platform operating models.
Strong experience with enterprise platforms such as CRM, ERP, digital workplace, and care or customer-facing systems.

Responsibilities

Define and execute the strategy and roadmap for HammondCare's digital products, platforms, and enterprise systems.
Lead agile squads across Salesforce, ERP, care systems, integration services, and digital experience platforms.
Establish a modern operating model aligning product management, engineering, delivery, support and business teams around customer value.
Drive engineering excellence through Agile, DevOps, automation, and secure-by-design practices.
Lead product adoption, platform utilization, and benefits realization to deliver measurable outcomes.
Partner with Data, AI & Analytics to establish AI-ready platforms and responsible AI foundations.
Manage strategic vendor relationships to ensure innovation and value.