Head of Building Investigations & Compliance

NSW Department of Customer Service; Parramatta; Hybrid; AUD 139,000 - 170,000; Full time

Job summary

NSW Department of Customer Service – Parramatta NSW is seeking an experienced Manager Investigations, Building Commission NSW. You will head the Residential Builder Investigation Unit, lead complex investigations, and guide investigations into breaches of building and consumer protection laws under Home Building Act 1989 and Australian Consumer Law.

You will provide strategic direction, oversee day-to-day delivery, and oversee investigations from intake to briefs for prosecution, while fostering

Qualifications

• Appropriate qualifications and/or significant industry experience.

Responsibilities

• Provide clear strategic and operational direction and inspiring leadership to foster a culture of teamwork, professionalism, achievement and accountability.
• Develop and empower our team of talented investigators, ensuring they’re ready to take on new challenges and responsibilities.
• Mentor and support our Investigators to excel in their roles in an environment of continuous improvement.
• Collaborate effectively with internal stakeholders, other assessment and investigative teams, inspectors, lawyers, management and the executive team.

Job description

NSW Department of Customer Service – Parramatta NSW is seeking an experienced Manager Investigations, Building Commission NSW. You will head the Residential Builder Investigation Unit, lead complex investigations, and guide investigations into breaches of building and consumer protection laws under Home Building Act 1989 and Australian Consumer Law.

You will provide strategic direction, oversee day-to-day delivery, and oversee investigations from intake to briefs for prosecution, while fostering