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NSW Department of Customer Service in Parramatta is seeking a Clerk Grade 11/12 to manage and support the team auditing registered practitioners under the DBP Act. The role focuses on regulatory compliance, audits, and disciplinary actions to improve housing quality and reduce defects.
You will contribute to a strategic shift toward auditing high-risk practitioners. The successful candidate will have experience in regulatory management, auditing, investigations, and applying relevant building
Manager Building Inspections, NSW Building Commission
Design and Building Practitioners
Grade: Clerk Grade 11/12
Location: Parramatta, flexible with in-office attendance required
Term: Full-Time, Ongoing
An exciting ongoing position has arisen within Building Operations division to manage and support the team responsible for conducting audits of registered practitioners under the Design and Building Practitioners Act 2020 (DBP Act).
The DBP Audit Team carries out proactive audits of the work ofregistered building practitioners and registered design practitioners to ensureregistered practitioners comply with their legislated obligations under the DBPAct.
This audit function is critical to delivering Building CommissionNSW objectives of improving housing quality, reduce building defects and ensurecompliance with regulatory obligations
The team is currently changing its focus from auditing high-risk buildingsin the early phases of construction to reduce the risk of serious defectsbefore an occupation certificate is issued to focusing on auditing high risk registeredpractitioners.
The aim of the change in focus to high-risk registeredpractitioners is to obtain disciplinary actions against registeredpractitioners who do not meet their legislated obligations under the DBP Act.
To besuccessful in this role you will:
Have experience managing a regulatory team undergoing changes to its focus, strategy, process procedures and workflow.
Have experience auditing and or managing a team responsible for auditing the work of building professionals for regulatory compliance.
Have experience in auditing, investigation and preparing reports for the purposes of obtaining disciplinary actions against registered building professionals.
Have knowledge and experience in applying relevant building legislation including the following Acts and subordinate legislation:
Have knowledge and experience in auditing designs and inspecting class 2, 3 and 9c buildings for compliance with the Building Code of Australia and relevant Australian Standards.
CurrentNSW Drivers licence.
Salary Grade 11/12, with the base salary for this role startingat 154,231 base plus superannuation
Closing Date: Sunday, 15th November 2026 (11:59pm)
A career at the Department ofCustomer Service (DCS) gives you the opportunity to help improve government services and be part of reformthat benefits people across NSW. We are focused on delivering excellent customer service, digitaltransformation, and regulatory reform. Come join us and influence the future of our great state.
The strength of our workforce lies in its diversity and embracingdifference, while the key to our success is leveraging the contributions of employees with differentbackgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.
Informationon some of the different types of disabilities
Information on adjustmentsavailable for the recruitment process