Head of APAC Consumer & Membership Growth

Uber Technologies Inc.; Sydney; On-site; AUD 350,000 - 520,000; Full time

Job summary

Uber Technologies Inc. is seeking a Head of Consumer for APAC Delivery Central Operations in Sydney to lead the central consumer strategy for One Delivery across Restaurants, Grocery and Retail.

You will manage a ~12-person team, own the APAC Uber One membership engine, and oversee consumer strategy, investment governance, growth bets and partnerships across the region. You will shape the APAC consumer agenda, build scalable frameworks, and partner with Global Product to drive roadmap outcomes,

Qualifications

• 10+ years of experience in operations, strategy, or business leadership with a track record of leading large-scale consumer growth initiatives.
• Leadership experience: mentoring and developing high-performing teams, including through managers.
• Advanced problem-solving skills to tackle complex, ambiguous problems and develop scalable solutions.
• Strong business and financial acumen with data-driven investment and capital allocation decisions.
• Proven ability to influence senior leaders and drive decisions without direct authority.
• Excellent communication and storytelling for executive audiences.
• Strong collaboration across diverse, multi-country teams.

Responsibilities

• Lead, develop and scale a ~12-person multi-layer organisation across five consumer domains, including coaching domain leads.
• Own APAC Uber One membership engine, include strategy, pricing, benefits, targets and budget, plus campaigns.
• Support capital allocation for eater investments with measurement and governance.
• Deliver GTM for APAC Growth Bets and enable strategic partnerships with regional playbooks.
• Own APAC consumer and membership product verticals across restaurants, grocery and retail; prioritize APAC asks with Global Product.
• Define and refine Central vs Local Consumer Ops R&R to leverage central standards locally.
• Establish centres of excellence, playbooks and automation to enable region-wide execution.

Skills

10+ years experience in operations

Leadership

Advanced problem-solving

Business acumen

Stakeholder influence

Communication

Collaboration

Job description

Uber Technologies Inc. is seeking a Head of Consumer for APAC Delivery Central Operations in Sydney to lead the central consumer strategy for One Delivery across Restaurants, Grocery and Retail.

You will manage a ~12-person team, own the APAC Uber One membership engine, and oversee consumer strategy, investment governance, growth bets and partnerships across the region. You will shape the APAC consumer agenda, build scalable frameworks, and partner with Global Product to drive roadmap outcomes,