HCM & Payroll Presales Consultant – ANZ
Altis Consulting
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Descripción de la vacante
ADP is seeking a Business Consultant to deliver presales consulting support to the ANZ sales team, mapping client end-to-end Payroll/HCM scenarios and coordinating demonstrations and responses to opportunities across Australia and New Zealand. The role requires deep experience in Payroll/Time Management/HCM solutions, strong stakeholder engagement, and the ability to articulate value to C-suite audiences.
A tertiary education or equivalent experience is preferred, with a proven track record in
Formación
- Minimum 5 years demonstrated experience in a Payroll, Time Management, or HCM Consultant role.
- Strong writing skills and clear messaging.
- Exposure and experience in Payroll, Time Management, and HCM sales engagements.
Responsabilidades
- Be the primary ANZ Sales support role for ADP solution expertise and market knowledge.
- Provide/lead/coordinate Consulting resources in mid-market to enterprise engagements.
- Document client requirements and map end-to-end state including integration needs.
- Lead demonstrations and respond to RFIs/RFPs/RFQs with compelling business storytelling.
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Sydney IBM
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**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As a seasoned Security Consultant specializing in Identity & Access Management (IAM) services, you help organizations navigate the complexities of identity lifecycle management within their enterprise. By leveraging commercially available IAM tools and technologies, you enable clients to streamline their identity management systems and bolster security.
Your primary responsibilities will include:
- Design Identity Management Systems: Create secure and streamlined identity management systems for organizations, utilizing IAM tools such as ISIM/ISAM, Cloud Identity, Okta, Sailpoint, and MS Entra to provide Single Sign-On (SSO) and manage user identities effectively.
- Develop Automation Scripts: Craft scripts to automate the provisioning and migration of identities across diverse environments, including Cloud, OT, IoT, and enterprise IT, ensuring seamless integration and minimizing manual errors.
- Implement Directory Services: Apply expertise in directory services like TDI and AD to ensure robust identity management, and employ hands-on experience with SAML, OAuth, and scripting to enhance security and efficiency.
- Deliver Solution Expertise: Provide expert guidance on IAM solutions, collaborating with clients to understand their unique needs and develop tailored identity management strategies that meet their business objectives.
**Required technical and professional expertise**
- Deep Expertise in Identity & Access Management: Proven experience in designing and implementing secure identity management systems, utilizing commercially available IAM tools such as ISIM/ISAM, Cloud Identity, Okta, Sailpoint, and MS Entra.
- Proficiency in Directory Services: Hands-on experience with directory services like TDI and AD, as well as expertise in SAML, OAuth, and scripting, enabling seamless integration and enhanced security.
- Advanced Scripting Skills: Experience in developing scripts to automate the provisioning and migration of identities across diverse environments, including Cloud, OT, IoT, and enterprise IT.
- Solution Implementation Expertise: Proven ability to implement IAM solutions, providing expert guidance and collaborating with clients to develop tailored identity management strategies that meet their business objectives.
- Technical Leadership: Experience in leading the design and implementation of identity management systems, ensuring robust security and efficiency in identity lifecycle management.
**Preferred technical and professional experience**
- Advanced Identity Management Tools: Experience with emerging IAM tools and technologies, enhancing Single Sign-On (SSO) capabilities and user identity management.
- Multi-Environment Scripting: Proficiency in scripting for various environments, including Cloud, OT, IoT, and enterprise IT, streamlining identity provisioning and migration.
- Expert Solution Development: Deep understanding of IAM solution development, enabling tailored identity management strategies that meet business objectives.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Position Title :** Business Consultant
**Reporting Line :** Business Consulting Director, APAC
**Position Purpose:**
To deliver effective presales consulting services and support to the ADP Sales team and prospective clients within Australia and New Zealand. Including but not limited to, determining requirements, mapping a client's current and future end-to-end state (HCM, Payroll and Time Management), solving for integration, and conducting solution demonstrations.
**Key Responsibilities:**
Be the primary support role for the ANZ Sales effort:
+ Provide/lead/coordinate Business Consulting resources in mid-market to enterprise engagements:
+ Analyses and document client requirements (HR, Payroll and Time Management)
+ Map out a client's end-to-end state including integration requirements
+ Assist in the qualification of opportunities
+ Arrange and lead face-to-face demonstrations, and remote/webinar demonstrations as necessary (across all solutions)
+ Coordinate and respond to Requests for Information/Proposal/Quotation
+ Craft and assemble documentation including end-to-end schematics.
+ Provide subject matter expertise and business insights based on deep experience
+ Describe for clients, using storytelling techniques, the breadth of business requirements in a collective Payroll/Time Management/HCM context:
+ Articulate a desired end-to-end posture for business processes in this narrative
+ Connect ADP's services with the story arc at a macro level and drive client engagement
+ Deliver detailed presentations of ADP's services, and their value and benefits, to operational and C-suite audiences:
+ Challenge clients on processes and practices, as appropriate.
+ Leverage available ADP tools - e.g., online & offline demos, video recordings, Responsive, etc. - for maximum effect in presales engagements.
Be ANZ Sales' focal point for ADP solution expertise, competitive intelligence, and market knowledge:
+ Be the liaison for Sales and Business Consulting teams into Product and Service divisions of ADP
+ Be the Trusted Advisor, understanding and acting on trends in the external environment
+ Keep abreast of legislation, and market & technology advancements, relating to Payroll/Time Management/HCM and business process outsourcing:
+ Be a thought leader on strategy and industry topics to Sales associates and the BC team
+ Identify industry trends and topics for potential inclusion in ADP's Sales story.
+ Collaborate with Business Consulting colleagues to promote internal knowledge transfer.
Be a conduit to Area Product Leaders, Domain Specialists, and ADP Product for market needs & client requirements:
+ Provide domain expertise to support new product initiatives/solutions
+ Engage Sales and appropriate ADP groups to facilitate feedback of market needs.
**Experience**
+ Minimum 5 years demonstrated experience in a Payroll, Time Management, or HCM Consultant role
+ Sound technical background with Payroll, Time Management, and HCM products and services
+ Exposure and experience in Payroll, Time Management, and HCM sales engagements
+ Proven ability in formulating responses to RFIs/RFPs/RFQs
+ Strong writing skills: effective use of grammar, appropriate phrasing, and clear messaging
+ Effective multi-year involvement in on-site and remote presentations to operational and C-suite audiences
+ Repeated, successful communication of end-to-end process landscapes in a Payroll/Time/HCM context
+ Authoritative capability to align client needs with vendor's story and drive engagement
+ Lengthy collaboration with operational leads; e.g. Implementation, Service, Product, Security
+ Demonstrated ability to describe and promote market requirements to internal teams
+ Well-established expertise in progressing I.T product initiatives.
**Qualifications / Certifications:**
Appropriate tertiary level education or equivalent industry experience
**Skills:**
+ Business analysis
+ Sales methodologies
+ Business process improvement
+ Implementation methodologies
+ Presentation delivery - storytelling ability
+ Teamwork focus
+ Payroll & HCM landscape
+ Microsoft Office, Project and Visio
+ Written and verbal communication
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Sales Representative – Professional Skincare
Sydney (South West)
Join the world’s #1 professional skincare brand and take your career to the next level.
At Dermalogica, we are passionate about skin health, innovation, and empowering our people. As part of Unilever’s Prestige Division, we offer exciting career pathways within a global organisation, combined with a supportive and high-performing team culture.
We are currently seeking a results-driven Sales Representative with a background in beauty therapy and industry experience to manage and grow our Sydney South West territory .
Sales Representative – Professional Skincare
Sydney (South West)
Join the world’s #1 professional skincare brand and take your career to the next level.
At Dermalogica, we are passionate about skin health, innovation, and empowering our people. As part of Unilever’s Prestige Division, we offer exciting career pathways within a global organisation, combined with a supportive and high-performing team culture.
We are currently seeking a results-driven Sales Representative with a background in beauty therapy and industry experience to manage and grow our Sydney South West territory .
What We Offer- Competitive salary package + super
- $19,000 annual car allowance + monthly commission (OTE)
- Ongoing training & development (Unilever LMS, LinkedIn Learning, postgraduate education)
- $100 monthly product allocation
- 40% discount on treatments at our Corporate Concept Store
- Mental Health & Wellbeing Program + Employee Assistance Program
- Paid parental leave and additional employee benefits
- Clear career progression within a global brand
Reporting to the Sales Manager, you will be responsible for driving sales growth across your territory through both new business development and account management.
Key responsibilities include:
- Achieving sales targets through development of new and existing accounts
- Identifying and securing new business opportunities through cold calling and lead generation
- Building and maintaining strong relationships with clients
- Collaborating with customers to create and execute business growth plans
- Supporting product launches, promotions, and brand initiatives
- Providing accurate and timely reporting via CRM systems
To be successful in this role, you will bring:
- Previous experience in beauty therapy and/or management within the professional skincare industry
- Proven sales experience in skincare, hair, or health-related industries
- Strong business acumen and a track record in new business acquisition
- Excellent communication and relationship-building skills
- A proactive, self-motivated, and results-driven mindset
- Experience using CRM systems and intermediate IT skills
- A current and valid driver’s licence
At Dermalogica, we foster a culture of innovation, collaboration, and continuous learning. You’ll be supported by a passionate team and given the tools and opportunities to grow your career in a fast-paced, entrepreneurial environment.
Apply NowIf you’re ready to step into a rewarding sales role with a globally recognised brand, we’d love to hear from you.
Submit your application via SEEK today. Shortlisted candidates may be invited to complete an initial online video interview.
Notice for Recruitment Agencies
Dermalogica Australia is not looking to work with any Recruitment agencies on their current vacancies. As such we are not in a position to accept unsolicited CVs, emails, faxes, or calls.
Join the team at Phil Gilbert Motor Group, a trusted name in the automotive industry for over 35 years. As part of the 4K Automotive Group, Phil Gilbert spans across two locations and is a leading multi-franchise dealership representing Toyota, Hyundai and Kia. We’re all about making car ownership easy, stress-free, and enjoyable for our customers – and that’s where you come in!
We are looking for an Experienced Sales Consultant to join our team at Kia.
What You’ll Do
- Develop comprehensive product knowledge across our vehicle range and dealership offerings.
- Understand customer needs and preferences to guide them through the purchase journey.
- Deliver exceptional service that exceeds customer expectations.
- Identify and generate new business through proactive outreach, including cold calling and lead follow-ups.
- Assist with vehicle valuations as required.
Who are YOU?
- Strong communication and presentation skills.
- Ability to build rapport, negotiate effectively, and close deals.
- Comfortable working with sales targets, KPIs, and CRM systems.
- A valid NSW driver’s licence
Why Join us?
4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
- Reward and recognition programs – celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks
- Ongoing career development through internal training and manufacturer-accredited programs
- Employee Assistance Program (EAP)
Discover more about 4K Automotive – explore our Careers Hub:
- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.
Ready to join our team? Apply today and start your rewarding career with 4K Automotive.
We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
About the Job
- Deliver outstanding customer service and create emotional connections through storytelling
- Build trust and lasting relationships with customers, promoting loyalty programs
- Achieve individual and team sales goals, taking accountability for results
- Collaborate with your team to create a welcoming, organized store environment
- Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
About You
- Passionate about fashion, luxury, or lifestyle brands
- Experienced in a multicultural retail environment
- Excellent and proven customer service skills and a winning personality that builds trust
- Curious, empathetic, and results-driven team player with a commercial mindset
- Digitally savvy and comfortable using retail technology
- Confident expressing your individuality and bringing creative ideas to the team
What We Offer
You can expect a range of benefits, including:
- Recognition awards that celebrate your achievements
- Exclusive employee discounts on Swarovski products
- Paid volunteering leave to support causes you care about
- A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
- Comprehensive product and personal training to help you grow
- Opportunities for career development
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Sydney Virtual Coworker
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• Manage day-to-day accounts administration, subcontractor coordination, customer service and general business support.
• Monitor subcontractor job portals to ensure contractors are correctly recording their hours when clocking in and out of job sites.
• Follow up subcontractors who have not submitted timesheets, invoices or supporting documentation.
• Check subcontractor invoices against recorded hours, agreed rates, quoted job allowances and receipts.
• Identify discrepancies between timesheets, job records and invoices, and follow up with subcontractors or the operations coordinator to resolve them.
• Assist with coordinating the weekly Thursday subcontractor invoice submission process.
• Maintain accurate records and trackers of subcontractor hours, outstanding invoices, discrepancies and missing information.
• Assist with accounts payable and creditor administration, including organising supplier invoices for processing.
• Contact suppliers to request invoices by the agreed weekly deadline and follow up outstanding documentation.
• Help establish an organised weekly supplier invoicing and payment process.
• Communicate directly with Australian customers using the client's WhatsApp account and email.
• Provide customers with updates on booked jobs, appointments and work progress.
• Assist with customer bookings, enquiries and general customer service follow-ups.
• Liaise with subcontractors, suppliers, customers and the internal operations team to ensure outstanding matters are followed through to completion.
• Assist with general accounts administration, recordkeeping and improving day-to-day processes.
• Provide regular updates to the business owner and proactively identify issues requiring attention.
- Great benefits and remuneration – Base + Superannuation & Bonus
- Work with industry-leading products, technology and digital solutions
- Join a global organisation with a strong focus on safety, quality, innovation and career development
At KONE, we bring buildings to life
Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world, keeping people moving safely and efficiently every day.
Our work will take you in different directions.
We currently have an exciting opportunity for a Sales Consultant - Central Quote Desk to join our growing Service business, based in Mascot, NSW . Working within a customer-focused and highly motivated team, you will collaborate closely with our Service Business teams across Australia and New Zealand. You will play a key role in developing customer relationships, managing sales opportunities and delivering tailored solutions that support business growth.
What will you be doing?
- Acting as the point of contact for preparing and coordinating quotations through the Central Quote Desk
- Following up on leads and opportunities generated by our service and sales teams
- Understanding customer requirements and identifying opportunities to provide value-added solutions
- Preparing quotations, tenders and smaller project submissions, with proactive follow-up to secure business
- Building and maintaining strong relationships with customers and internal stakeholders
- Presenting and negotiating solutions with customers, including upselling service and digital offerings where appropriate
- Managing CRM activities and maintaining accurate customer and opportunity records
- Providing support to the wider sales team on selected sales-related matters
- Performing administration tasks and ensuring all records are updated accurately and in a timely manner
- Contributing to the achievement of sales targets and agreed individual KPIs
What are we looking for?
- A positive, customer-focused attitude with a passion for delivering tailored solutions
- Previous experience in sales, internal sales, customer service, quoting or business development roles
- An enthusiastic, self-motivated individual who enjoys building relationships, identifying opportunities and delivering outstanding customer experiences
- Strong communication, presentation and negotiation skills
- Commercial awareness with the ability to identify and develop sales opportunities
- Technical aptitude and the ability to quickly learn and understand our products and services
- Self-motivated with the ability to work both independently and collaboratively within a team environment
- A willingness to learn new technical and commercial skills
- Experience using CRM systems, with Salesforce highly regarded
What we offer
- Exposure to innovative and market-leading solutions
- Supportive, inclusive, and people-first culture
If you're ambitious, eager to learn, and motivated by building relationships and creating opportunities, we'd love to hear from you. Apply today and help shape the future with KONE
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Job Description Outbound Sales Consultant | $70K + Super + Uncapped Commission
Norwest location | Moments from the Metro | Monday to Friday onsite
Love the chase? Know how to turn a cold call into a warm opportunity? Motivated by targets, commission and the satisfaction of getting a genuine yes?
This could be your next move.
A large, established national organisation is looking for a confident Outbound Sales Consultant to join its high performing Norwest team. You will connect with prospective business customers, uncover opportunities, qualify leads and secure appointments for the wider sales team.
This is a fully office based role, five days per week. In return, you will receive a strong base salary, an attractive commission structure, a supportive team and genuine earning potential.
Job Description Outbound Sales Consultant | $70K + Super + Uncapped Commission
Norwest location | Moments from the Metro | Monday to Friday onsite
Love the chase? Know how to turn a cold call into a warm opportunity? Motivated by targets, commission and the satisfaction of getting a genuine yes?
This could be your next move.
A large, established national organisation is looking for a confident Outbound Sales Consultant to join its high performing Norwest team. You will connect with prospective business customers, uncover opportunities, qualify leads and secure appointments for the wider sales team.
This is a fully office based role, five days per week. In return, you will receive a strong base salary, an attractive commission structure, a supportive team and genuine earning potential.
What’s in it for you?• $70,000 + super + uncapped commission
• Strong earning potential for driven performers
• Large, established national organisation
• Norwest location close to the Metro
• Monday to Friday office hours
• Supportive and energetic sales environment
• Full training and ongoing development
• Clear KPIs, real targets and rewards for results
• Opportunity to build a long term career in sales
• Making outbound calls to prospective business customers
• Generating and qualifying new sales leads
• Booking quality appointments for Sales Executives
• Building rapport quickly and confidently over the phone
• Asking the right questions to uncover customer needs
• Managing follow ups and keeping opportunities moving
• Researching prospective customers and target markets
• Maintaining accurate information within the CRM
• Working towards individual and team KPIs
• Coordinating appointments based on location and sales priorities
You might currently work in telesales, telemarketing, outbound customer service, lead generation, appointment setting or business development.
More importantly, you are someone who can pick up the phone, create a conversation and keep going when the first answer is no.
You will bring:
• Previous outbound calling, telesales or telemarketing experience
• Confidence speaking with business customers
• A natural ability to build rapport and influence outcomes
• Resilience, energy and genuine motivation to earn commission
• Strong communication and objection handling skills
• Experience working towards KPIs and activity targets
• Good CRM and administration skills
• A reliable, consistent and team focused approach
• Availability to work onsite in Norwest five days per week
If you are confident on the phone, commercially minded and motivated by results, I want to hear from you.
Apply now or contact Tiana at Norwest Recruitment for a confidential conversation.
Please note: This position is based in the office five days per week and is best suited to someone who enjoys the energy, support and momentum of working alongside their team.
**The Opportunity**
Advance your career where it matters most - with specialists, in hospitals, at the point of patient care.
This is an exceptional opportunity for a Specialty Care Consultant seeking a dynamic territory with depth, variety, and strategic influence, or a high‑performing Key Account Manager ready for the next step.
As a Specialty Care Consultant within our Interstitial Lung Disease (ILD) team, you will partner with Respiratory Physicians, Rheumatologists and multidisciplinary care teams across NSW North to improve outcomes for patients living with ILD.
We're seeking a hospital-focused key account management professional who combines commercial excellence with strong clinical capability. Someone energised by specialist engagement, complex environments and work that directly shapes patient and health system outcomes.
**(This role will cover the targeted customers across NSW North.)**
**Key Responsibilities**
**Driver Strategic Account Performance:**
+ Sales accountability (e.g. sales value, units, market share% etc.)
+ Ensure listing and availability of BI product(s) in assigned strategic accounts, as required.
+ Identify opportunities to grow/expand to relevant accounts/customer universe, for assigned product(s).
**Strategic Account Planning, Partnerships and Execution:**
+ Create, update and execute strategic account plans based on robust understanding of patient journey, account potential, current contribution, drivers, barriers, key multi-stakeholders, critical success factors, resources required and desired outcomes. Gather, synthesize and analyze relevant information from different sources to correctly profile account and customer needs.
+ Lead cross-functional account engagement to ensure successful execution of strategic account plan objectives. Serves as the primary point of contact for assigned account stakeholders.
+ Builds and sustains strong and trusting strategic relationships with key account stakeholders, establishing a deep understanding of customer needs and identification of new business opportunities.
**Market Understanding and Strategic Advisory Communication:**
+ Effective Knowledge depth (Disease, Clinical Trials, Product, Marketing strategy, Competitor intelligence and Environment) to communicate confidently and competently with customers.
+ Provide market insights into understanding of disease and market. Clear understanding of treatment landscape and competitor environment.
+ Map patient journey and identify opportunities for intervention.
**Adhere to Compliance, Code of Conduct and Policies:**
+ Comply with all regulations regarding interactions with healthcare professionals (HCPs) and strategic accounts, following the BI Code of Conduct.
+ Take prompt and necessary actions on issues of compliance and Pharmacovigilance.
+ Be a role model in compliance with local regulations, industry, strategic accounts and BI Code of Conduct.
**Requirements:**
+ Bachelor's Degree in science, life sciences, pharmacy, pharmaceutical sciences
+ Minimum of 3 years Pharmaceutical key account management experience.
+ Experience in respiratory, rheumatology or specialty care will be highly regarded.
+ Product launch experience is highy desirable
+ Ability to cross-functionally and laterally lead, specifically to coordinate planning, to drive actions and take data and insight driven decisions across the account team.
+ Proven track record of sales success and achievement of business objectives.
+ Demonstrated ability to build strong customer relationships and influence key stakeholders.
+ Sales Action Planning/Strategic Account Planning
+ Strong commercial acumen and territory management skills.
+ Ability to quickly learn and apply complex clinical, product and disease-state knowledge.
+ Excellent written, verbal and presentation skills.
+ Strong planning, organisational and problem-solving capabilities.
+ Ability to work collaboratively within a cross-functional team environment.
+ Working knowledge of the Australian healthcare system and Medicines Australia Code of Conduct.
+ Strong digital proficiency, including CRM systems, virtual engagement platforms and Microsoft Office applications.
**JOB ID**
37067
**Job function**
Sales
**Career level**
Experienced professionals
**Organization**
BI Australia
**Working time**
Full-Time
**Job flexibility**
Field
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law
Let’s create a more sociable future together
At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!
Job Description
- Love what you do and leave your mark
- Provide high level customer service and support to our Sales team
- Based in Sydney with hybrid working
As a Customer Service Consultant , you will support the sales team by ensuring smooth customer interactions, assisting with administrative tasks, and providing proactive service that helps drive overall team success.
Sound good? Read on.
Here is a taste of what you can expect in this role:
- Deliver exceptional service to both internal and external stakeholders, fostering strong relationships and customer loyalty.
- Respond promptly and professionally to all B2B enquiries via phone, and email, maintaining a friendly and engaging manner.
- Accurately process customer orders and prepare event quotes.
- Proactively resolve customer issues, identify opportunities to improve service, and escalate technical discrepancies via the correct channels.
- Build strong relationships across the store network.
- Follow all logistics processes, ensuring accurate information is recorded.
- Contribute to sales goals.
- Support the team with general administrative tasks and consistently promote a positive, collaborative team culture.
Qualifications
Now let’s talk about you:
- Customer centric attitude with previous experience in providing high quality customer service
- Can operate with autonomy as required in a fast-paced environment
- Work well with people
- Excellent attention to detail
- Beverage industry knowledge
The benefits are good too!
- We offer flexible working in every sense
- An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
Additional Information
We are together creators
With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.
We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup
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