Business Improvement Lead

Endeavour Group; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid working

Exclusive discount card for Endeavour/

Health & wellbeing programs

Learning & development opportunities

Employee discounts with partner brands

Job summary

Endeavour Group is seeking a curious, pragmatic Business Improvement Lead to join our team in Sydney or Melbourne. You will drive end-to-end operational diagnostics across our retail drinks business, shaping the project pipeline and delivering sustainable commercial outcomes.

You will conduct time-and-motion studies, model processes, and present actionable business cases with ROI to steering committees, helping embed the future operating model of our retail network.

Qualifications

• 3–5 years in business or process improvement, continuous improvement, or operational transformation.
• Experience leading workstreams using structured problem-solving and Lean Six Sigma frameworks.
• Superb written and verbal communication skills, with ability to facilitate workshops and influence stakeholders.
• Strong analytical acumen using Excel and process-modelling tools.
• Bachelor’s degree qualification; willingness to travel interstate and regionally as required.
• Background in retail, consumer goods, hospitality, or familiarity with procurement systems and cost-reduction projects (preferred).

Responsibilities

• Review baseline operational profiles, ways of working, and retail store workflows; perform impact analyses and data reviews to identify value creation opportunities.
• Define business problems, test process options through trials and simulation, and collaborate with operational teams to validate solutions.
• Synthesize diagnostic data into clear executive packs and ROI estimates for steering committees.
• Partner across retail operations, technology, and support functions to implement streamlined processes with high adoption and benefits realization.
• Champion Lean Six Sigma methodologies and contribute to building a Center of Excellence (COE).

Skills

Lean Six Sigma

Problem-solving

Communication

Analytical thinking

Strategic thinking

Education

Bachelor’s degree

Tools

Process Modelling Tools

Excel

Job description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Be uniquely you, come as you are
• Sydney or Melbourne location
• Hybrid working - we value our people

As part of Endeavour Go, our enterprise-wide transformation initiative, we are optimising how we work to unlock sustainable value, reduce the cost of doing business, and uplift operational capability across our network.

We are currently looking for a curious, pragmatic, and collaborative Business Improvement Lead to join the team in either Sydney or Melbourne.

Reporting to the Program Director / Program Manager – Endeavour Group Optimisation, you will play a central role in driving business-critical transformations across people, processes, and technology.

You will lead end-to-end operational diagnostics across our retail drinks business—identifying inefficiencies, shaping the project pipeline, and delivering sustainable commercial outcomes. From conducting time-and-motion studies and process modelling to presenting actionable business cases to steering committees, you will help design and embed the future operating model of our retail network.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Review baseline operational profiles, ways of working, and retail store workflows; perform impact analyses, time-in-motion studies, and data reviews to identify value creation and optimisation opportunities.
• Define business problems, test process options through work trials and simulation, and collaborate with operational teams to validate practical solutions.
• Synthesise complex diagnostic data into clear "dive-deep" packs and executive steering committee presentations with robust ROI and "size-of-prize" estimates.
• Partner across retail operations, technology, and support functions to implement streamlined processes, ensuring high adoption, compliance, and benefit realisation.
• Champion Lean Six Sigma methodologies, conduct capability training, and contribute to building a Centre of Excellence (COE) model across the group

Qualifications

Now let’s talk about you:

We are looking for an energetic problem-solver with an owner’s mindset who thrives in dynamic environments and can turn complex data into practical, on-the-ground outcomes.

• 3–5 years of proven experience in business or process improvement, continuous improvement, or operational transformation.
• Practical experience leading workstreams using structured problem-solving and Lean Six Sigma frameworks.
• Superb written and verbal communication skills, with confidence facilitating workshops and influencing stakeholders from store teams to senior leadership.
• Strong analytical acumen using Excel and process-modelling tools, paired with the commercial sense to link operational changes directly to bottom-line value.
• Bachelor’s degree qualification; willingness to travel interstate and regionally as required to spend time with our operational teams.
• Background in retail, consumer goods, hospitality, or familiarity with procurement systems and cost-reduction projects (preferrable)

The benefits are good too!

• We offer hybrid ways of working
• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup