Business Improvement Lead

Endeavourgroupcareers; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Discounts through Endeavour Group/affi

Health and wellbeing support

Learning and development opportunities

Career growth with large group

Job summary

Endeavour Group is seeking a Business Improvement Lead to drive end-to-end operational transformations across people, processes and technology. You will lead diagnostics, identify inefficiencies, and deliver sustainable commercial outcomes across our retail network.

You will shape the project pipeline, present actionable business cases to steering committees, and partner with retail operations, technology and support functions to embed new operating models.

Qualifications

• 3-5 years of proven experience in business or process improvement, continuous improvement, or operational transformation.
• Practical experience leading workstreams using structured problem-solving and Lean Six Sigma frameworks.
• Superb written and verbal communication skills, with confidence facilitating workshops and influencing stakeholders from store teams to senior leadership.
• Strong analytical acumen using Excel and process-modelling tools, with the ability to link operational changes to bottom-line value.
• Bachelor's degree qualification; willingness to travel interstate and regionally as required.

Responsibilities

• Review baseline operational profiles, ways of working, and retail store workflows; perform impact analyses, time-in-motion studies, and data reviews to identify value creation and optimisation opportunities.
• Define business problems, test process options through work trials and simulation, and collaborate with operational teams to validate practical solutions.
• Synthesize complex diagnostic data into clear dive-deep packs and executive steering committee presentations with robust ROI and size-of-prize estimates.
• Partner across retail operations, technology, and support functions to implement streamlined processes, ensuring high adoption, compliance, and benefit realisation.
• Champion Lean Six Sigma methodologies, conduct capability training, and contribute to building a Centre of Excellence (COE) model across the group.

Skills

Lean Six Sigma

Data analysis

Process modelling

Excel

Education

Bachelor's degree

Tools

Process modelling software

Job description

Be uniquely you, come as you are

Sydney or Melbourne location

Hybrid working - we value our people

As part of Endeavour Go , our enterprise-wide transformation initiative, we are optimising how we work to unlock sustainable value, reduce the cost of doing business, and uplift operational capability across our network.

We are currently looking for a curious, pragmatic, and collaborative Business Improvement Lead to join the team in either Sydney or Melbourne.

Reporting to the Program Director / Program Manager - Endeavour Group Optimisation, you will play a central role in driving business-critical transformations across people, processes, and technology.

You will lead end-to-end operational diagnostics across our retail drinks business-identifying inefficiencies, shaping the project pipeline, and delivering sustainable commercial outcomes. From conducting time-and-motion studies and process modelling to presenting actionable business cases to steering committees, you will help design and embed the future operating model of our retail network.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Review baseline operational profiles, ways of working, and retail store workflows; perform impact analyses, time-in-motion studies, and data reviews to identify value creation and optimisation opportunities.
• Define business problems, test process options through work trials and simulation, and collaborate with operational teams to validate practical solutions.
• Synthesise complex diagnostic data into clear "dive-deep" packs and executive steering committee presentations with robust ROI and "size-of-prize" estimates.
• Partner across retail operations, technology, and support functions to implement streamlined processes, ensuring high adoption, compliance, and benefit realisation.
• Champion Lean Six Sigma methodologies, conduct capability training, and contribute to building a Centre of Excellence (COE) model across the group

Now let's talk about you:

• We are looking for an energetic problem-solver with an owner's mindset who thrives in dynamic environments and can turn complex data into practical, on-the-ground outcomes.
• 3-5 years of proven experience in business or process improvement, continuous improvement, or operational transformation.
• Practical experience leading workstreams using structured problem-solving and Lean Six Sigma frameworks.
• Superb written and verbal communication skills, with confidence facilitating workshops and influencing stakeholders from store teams to senior leadership.
• Strong analytical acumen using Excel and process-modelling tools, paired with the commercial sense to link operational changes directly to bottom-line value.
• Bachelor's degree qualification; willingness to travel interstate and regionally as required to spend time with our operational teams.
• Background in retail, consumer goods, hospitality, or familiarity with procurement systems and cost-reduction projects (preferrable)

The benefits are good too!

• We offer hybrid ways of working
• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We're all about creating a more sociable future - for our customers and each other.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au .

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.