Handy Person

BGIS, Community Housing and Property Services; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

PPE, Tools, Equipment & Technology

Career development opportunities

Volunteer days

Employee referral bonus

Flare discounts

Job summary

BGIS is seeking Handy People to deliver general maintenance, minor repairs and facilities support across residential properties throughout South-East Metropolitan Melbourne. Reporting to the LMRC Team Leader, you will perform preventative and corrective maintenance to keep properties safe and in good condition.

One or more permanent full-time positions are available in this newly established team. The ideal candidate is practical, safety-conscious and customer-focused, with a commitment to

Qualifications

• Experience in general maintenance and repair work within building maintenance, facilities management or similar environment.
• Strong fault-finding and problem-solving skills.
• Solid understanding of workplace health and safety requirements.
• Current Australian Driver’s Licence.
• Construction Induction Card (White Card) or ability to obtain one.
• Strong customer service and communication skills with tenants and stakeholders.
• Ability to manage changing priorities across multiple sites.
• Attention to detail and commitment to safety and quality.
• Basic computer and mobile tech skills to update work orders.
• Full working rights in Australia.
• Trade qualification or maintenance-related certification.
• Experience in residential building maintenance or community housing or facilities management.
• First Aid certification.
• Familiarity with work order management systems and Schedules of Rates.
• Training in facilities management, QA or environmental management

Responsibilities

• Complete preventative and corrective maintenance activities across residential properties.
• Undertake general building repairs and minor maintenance across multiple trade areas.
• Complete assigned job orders safely and to required quality standards.
• Record completed works, materials used and relevant job information in work management systems.
• Interpret and apply Schedules of Rates, trade specifications and maintenance standards.
• Build positive relationships with tenants, client representatives and other stakeholders.
• Collaborate with team members, supervisors and subcontractors to support service delivery.
• Ensure all work meets safety, quality and compliance requirements.
• Support service levels, customer satisfaction and contract KPIs.
• Contribute ideas to improve maintenance delivery and property outcomes.

Skills

General maintenance

Fault-finding

Safety awareness

Customer service

Time management

Education

Trade qualification or maintenance-related certification

White Card

First Aid certification

Full working rights in Australia

Tools

Work order management systems

Job description

BGIS, Community Housing and Property Services – Melbourne VIC

Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full-Time, Client Sites
Working Hours: Core Business Hours
*Multiple Positions Available

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services. We pride ourselves on maintaining high standards of safety, quality and operational excellence.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role

BGIS is seeking Handy People to deliver general maintenance, minor repairs and facilities support across residential properties throughout South-East Metropolitan Melbourne.

Reporting to the LMRC Team Leader, you will complete preventative and corrective maintenance activities that help keep properties safe, compliant and in good working condition. This is a practical, community-focused position where the quality of your work can make a meaningful difference to tenants and the places they call home.

Multiple permanent full-time positions are available as part of this newly established team.

The ideal candidate will be practical, considerate and safety-conscious, with a strong customer service focus and pride in delivering reliable, high-quality maintenance outcomes.

Key Responsibilities

• Complete preventative and corrective maintenance activities in line with job schedules, work instructions and contractual requirements
• Undertake general building repairs and minor maintenance across multiple trade areas
• Complete assigned job orders safely, efficiently and to the required quality standards
• Record completed works, materials used and relevant job information accurately in work management systems
• Interpret and apply Schedules of Rates, trade specifications and maintenance standards
• Build positive and respectful relationships with tenants, client representatives and other stakeholders
• Work collaboratively with team members, supervisors and subcontractors to support effective service delivery
• Ensure all work meets safety, quality and compliance requirements
• Support service levels, customer satisfaction outcomes and contract KPIs
• Contribute ideas that improve maintenance delivery and property outcomes

Education, Experience & Skills

• Experience completing general maintenance and repair work within building maintenance, facilities management, property services or a similar environment
• Practical maintenance, fault-finding and problem-solving skills
• A strong understanding of workplace health and safety requirements
• A current Australian Driver’s Licence
• A Construction Induction Card (White Card), or the ability to obtain one
• Strong customer service and communication skills, including the ability to engage respectfully with tenants and stakeholders
• Confidence organising assigned work and managing changing priorities across multiple sites
• Good attention to detail and a consistent commitment to safety and quality
• Basic computer and mobile technology skills, including the ability to update work orders electronically
• Full working rights in Australia
• A trade qualification or maintenance-related certification
• Experience within residential building maintenance, community housing, property services or facilities management
• First Aid certification
• Familiarity with work order management systems and Schedules of Rates
• Training in facilities management, quality assurance or environmental management

Workplace Arrangements

This is a 100% site-based position covering a broad area across South-East Metropolitan Melbourne. You will travel between residential properties during core business hours, so a current Driver’s Licence and confidence working across multiple locations are essential.

PPE, Tools, Equipment & Technology are provided

Why Join BGIS?

This is an opportunity to join BGIS at an exciting stage of growth and become part of a newly established team supporting an important community-focused property portfolio.

Key Benefits Include:

• PPE, Tools, Equipment & Technology provided
• Career development opportunities within a global organisation
• A supportive and inclusive team environment
• Meaningful work supporting residential properties and local communities
• Spot recognition vouchers and a $2,000 employee referral bonus
• Access to Flare discounts across retailers, energy providers, utilities and more
• Fitness Passport access for you and your family at participating gyms and aquatic centres nationwide
• Employee Assistance Program, wellbeing initiatives and optional annual flu vaccination vouchers
• Two paid volunteer days each year
• Career opportunities through secondments and internal mobility
• Endorsed by WORK180 as an employer of choice for women
• Recognised by WORK180 as a Top 5 Employer for career development opportunities
• Recognised as a Top 101 Workplace for Women in 2026 by WORK180

As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally. We work across some of Australia's most important sectors including Government, Healthcare, Education, Defence, Commercial Property and Critical Environments.

Eligibility and Pre-Employment Checks

Applicants must have full working rights in Australia.

A Police Check, Working With Children check and Baseline Medical will form part of the pre-employment checks.

BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.