Compliance Coordinator

BGIS, Community Housing and Property Services; Melbourne; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Spot recognition vouchers

Employee referral bonus

Flare discounts

Fitness Passport access

Employee Assistance Program

Two paid volunteer days

Job summary

BGIS, Community Housing and Property Services – Melbourne VIC is seeking a Compliance Coordinator to support coordination, tracking and analysis of compliance activity across a community-focused residential maintenance contract.

Reporting to the Risk Manager, the role requires maintaining registers, audit actions and corrective actions, and analysing data to identify performance trends and risk issues early. Hybrid, permanent full-time with core business hours in South-East Melbourne.

Qualifications

• Experience in compliance administration, quality assurance, governance, contract administration or a similar coordination role
• Experience maintaining registers, records and compliance documentation
• Experience analysing compliance data to identify performance trends and risk issues
• Strong analytical skills, with the ability to turn data into clear insights
• Strong organisation and administration skills
• Clear written and verbal communication skills
• Attention to detail and accurate record keeping
• Qualification in Business Administration, Compliance, Quality Assurance or a related discipline, or equivalent industry experience
• Experience in facilities management, maintenance, housing or government contracts
• Knowledge of compliance management systems, audit processes and continuous improvement methods
• Understanding of contractual compliance and governance requirements

Responsibilities

• Coordinate compliance communications, enquiries and requests
• Maintain compliance registers, including Business Improvement Forms, Agreed Training Initiatives, audit findings and corrective actions
• Assist with audit preparation, documentation and follow up
• Support the tracking and resolution of non-conformances and compliance findings
• Analyse compliance data to identify performance trends and risk issues, and share clear insights and opportunities to improve
• Prepare and share compliance reports and management information
• Keep an eye on deadlines so actions are completed on time
• Maintain accurate, current and auditable compliance records
• Build positive relationships with operational teams, subcontractors and client stakeholders
• Contribute ideas that improve quality, governance and compliance processes

Skills

Compliance coordination

Record keeping

Data analysis

Analytics

Organization

Communication

Attention to detail

Compliance systems

Governance knowledge

Facilities management experience

Education

Business Administration/QA qualification

Job description

BGIS, Community Housing and Property Services – Melbourne VIC

Compliance Coordinator – South-East Melbourne

Location: South-East Metropolitan Melbourne, VIC

Company: BGIS, Community Housing and Property Services

Employment Type: Permanent, Full-Time, Hybrid, Core Business Hours

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role

BGIS is seeking a Compliance Coordinator to support the coordination, tracking and analysis of compliance activity across a community-focused residential maintenance contract.

Reporting to the Risk Manager, you will work closely with operational teams, subcontractors and client representatives. You will keep registers, audit actions and corrective actions organised and on track, and analyse compliance data to identify performance trends and risk issues early, so everyone knows what is needed and when.

The ideal candidate will be organised, approachable and detail focused, with clear communication skills and a genuine enjoyment of keeping things accurate and up to date.

Key Responsibilities

• Coordinate compliance communications, enquiries and requests
• Maintain compliance registers, including Business Improvement Forms, Agreed Training Initiatives, audit findings and corrective actions
• Assist with audit preparation, documentation and follow up
• Support the tracking and resolution of non-conformances and compliance findings
• Analyse compliance data to identify performance trends and risk issues, and share clear insights and opportunities to improve
• Prepare and share compliance reports and management information
• Keep an eye on deadlines so actions are completed on time
• Maintain accurate, current and auditable compliance records
• Build positive relationships with operational teams, subcontractors and client stakeholders
• Contribute ideas that improve quality, governance and compliance processes

Education, Experience & Skills

• Experience in compliance administration, quality assurance, governance, contract administration or a similar coordination role
• Experience maintaining registers, records and compliance documentation
• Experience analysing compliance data to identify performance trends and risk issues
• Strong analytical skills, with the ability to turn data into clear insights
• Strong organisation and administration skills
• Clear written and verbal communication skills
• Attention to detail and accurate record keeping
• Qualification in Business Administration, Compliance, Quality Assurance or a related discipline, or equivalent industry experience
• Full working rights in Australia
• Experience in facilities management, maintenance, construction, housing or government contracts
• Knowledge of compliance management systems, audit processes and continuous improvement methods
• Understanding of contractual compliance and governance requirements

Workplace Arrangements

This is a permanent full-time position based in South-East Metropolitan Melbourne during core business hours.

A hybrid working arrangement is available after Go Live, with some attendance at the regional office to support collaboration with teams and stakeholders.

Why Join BGIS?

Join a newly established team supporting an important community housing portfolio, where your work helps keep services consistent, safe and well documented.

Key Benefits Include:

• Meaningful work supporting residential properties and communities
• Career development opportunities within a global organisation
• A supportive and inclusive team environment
• Spot recognition vouchers and a $2,000 employee referral bonus
• Access to Flare discounts across retailers, energy providers, utilities and more
• Fitness Passport access for you and your family
• Employee Assistance Program and wellbeing initiatives
• Two paid volunteer days each year
• Career opportunities through secondments and internal mobility
• Endorsed by WORK180 as an employer of choice for women
• Recognised as a Top 101 Workplace for Women in 2026 by WORK180

BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.

Applicants must have full working rights in Australia.