Compliance Officer

BGIS, Community Housing and Property Services; Melbourne; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Spot recognition vouchers

Employee referral bonus

Flare discounts

Fitness Passport

Employee Assistance Program

Volunteer days

Job summary

BGIS, Community Housing and Property Services is seeking Compliance Officers for South-East Melbourne to support audits and compliance across a residential maintenance contract. You will report to the Risk Manager and collaborate with operations, subcontractors and client representatives to ensure services meet contract requirements.

The role emphasises clear communication, practical problem solving and attention to detail as you help identify risks and opportunities while maintaining accurate

Qualifications

• Experience in compliance, quality assurance or auditing.
• Experience carrying out reviews and investigations.
• Experience preparing reports and maintaining compliance records.
• Experience supporting corrective actions.
• Experience working with internal and external stakeholders.

Responsibilities

• Carry out quality assurance, compliance and operational audits in line with audit schedules.
• Monitor compliance with contractual, policy and legislative requirements.
• Review audit findings and non-conformances, and support corrective actions.
• Maintain accurate compliance records, audit documents and registers.
• Prepare clear compliance, risk and performance reports with practical recommendations.
• Support subcontractor compliance, inductions and performance monitoring.
• Work with operational teams to identify risks and opportunities to improve.
• Help meet contractual audit obligations within required timeframes.
• Provide compliance advice and support, particularly for higher risk works.
• Contribute ideas that improve compliance systems and processes.

Skills

Compliance

Quality assurance

Auditing

Analytical skills

Attention to detail

Stakeholders

Microsoft Office

Education

Internal Auditor qualification

Certificate IV in Work Health and Safety

Quality Management Systems qualification

Risk Management qualification

Compliance-related qualification

Tools

Microsoft Office

Job description

BGIS, Community Housing and Property Services – Melbourne VIC

Compliance Officer – South-East Melbourne

Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full-Time, Client Sites, Core Business Hours
*Multiple Positions Available

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role

BGIS is seeking Compliance Officers to support quality assurance, audit and compliance activity across a community-focused residential maintenance contract.

Reporting to the Risk Manager, you will work closely with operational teams, subcontractors and client representatives. You will carry out audits and inspections, help spot risks early and support teams to keep services safe, consistent and in line with contract requirements.

The ideal candidate will be thoughtful, approachable and detail focused, with a talent for explaining things clearly and helping people find practical solutions.

Key Responsibilities

• Carry out quality assurance, compliance and operational audits in line with audit schedules
• Monitor compliance with contractual, policy and legislative requirements
• Review audit findings and non-conformances, and support corrective actions
• Maintain accurate compliance records, audit documents and registers
• Prepare clear compliance, risk and performance reports with practical recommendations
• Support subcontractor compliance, inductions and performance monitoring
• Work with operational teams to identify risks and opportunities to improve
• Help meet contractual audit obligations within required timeframes
• Provide compliance advice and support, particularly for higher risk works
• Contribute ideas that improve compliance systems and processes

Education, Experience & Skills

• Experience in compliance, quality assurance or auditing
• Experience carrying out reviews and investigations
• Experience preparing reports and maintaining compliance records
• Experience supporting corrective actions
• Experience working with internal and external stakeholders
• Strong analytical and problem-solving skills
• Attention to detail and clear communication skills
• Proficiency in Microsoft Office
• Qualification in Compliance, Business, Risk Management or a related discipline, or equivalent industry experience
• Full working rights in Australia
• Internal Auditor qualification or accreditation
• Certificate IV or higher in Work Health and Safety
• Quality Management Systems or Risk Management qualification
• Experience in government, community housing, maintenance or facilities management contracts

Workplace Arrangements

This is a permanent full-time position working from client sites across South-East Metropolitan Melbourne during core business hours. You will work alongside operational teams and subcontractors, supporting them on the ground.

Why Join BGIS?

Join a newly established team supporting an important community housing portfolio, where your work helps keep homes and the people who look after them safe.

Key Benefits Include:

• Meaningful work supporting residential properties and communities
• Career development opportunities within a global organisation
• A supportive and inclusive team environment
• Spot recognition vouchers and a $2,000 employee referral bonus
• Access to Flare discounts across retailers, energy providers, utilities and more
• Fitness Passport access for you and your family
• Employee Assistance Program and wellbeing initiatives
• Two paid volunteer days each year
• Career opportunities through secondments and internal mobility
• Endorsed by WORK180 as an employer of choice for women
• Recognised as a Top 101 Workplace for Women in 2026 by WORK180

As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally.

BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.

Applicants must have full working rights in Australia.

A Police Check, Working With Children check and Baseline Medical will form part of the pre-employment checks.