Hands-On Store Leader: Grow Sales & Customer Experience

Bernardi Group; Sydney; Vor Ort; AUD 70.000 - 80.000; Vollzeit

Zusammenfassung

Ten Tops is seeking an experienced Store Manager in Sydney to lead the store team, drive exceptional customer service, and deliver strong performance. You will manage operations, merchandising, compliance and people development on a hands-on, floor-based leadership model.

In this role you will own store performance, set the tone for the team, and ensure weekly, monthly and annual targets are met while reflecting the Ten Tops brand values in every customer interaction.

Qualifikationen

• Must have proven leadership in retail and track record of delivering results.
• Strong numeracy and ability to analyze performance and drive sales.
• Excellent verbal and written communication; build positive relationships.
• Calm, adaptable and able to multitask in a fast-paced retail environment.
• Proficient with computers, POS systems and standard operating procedures.
• Physically active; comfortable moving through store and stockroom.

Aufgaben

• Lead and inspire the team to recruit, train, develop and retain a high-performing workforce.
• Drive sales and customer experience to achieve store KPIs.
• Own store performance, manage expenses and profitability to meet targets.
• Oversee daily store operations and ensure SOP compliance.
• Maintain brand standards across merchandising and customer environment.
• Plan and approve staff rosters; manage payroll within budgets.
• Ensure cash handling, banking and compliance procedures are followed.
• Oversee stock receiving, replenishment, inventory accuracy and stock management.
• Provide coaching and performance feedback to team members.
• Maintain a safe, clean and well-organised store.

Kenntnisse

Proven retail leadership

Commercial mindset

Confident communicator

Calm & adaptable

Systems & process focused

Hands-on & physically active

Jobbeschreibung

Ten Tops is seeking an experienced Store Manager in Sydney to lead the store team, drive exceptional customer service, and deliver strong performance. You will manage operations, merchandising, compliance and people development on a hands-on, floor-based leadership model.

In this role you will own store performance, set the tone for the team, and ensure weekly, monthly and annual targets are met while reflecting the Ten Tops brand values in every customer interaction.