Hands-On Retail Site Leader — Fuel & Food (Withcott)

Freedom Fuels; Withcott; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fuel discount

Store discounts

Employee benefits platform

Job summary

Freedom Fuels in Withcott, Queensland is seeking a Site Manager to own and lead a busy retail site. You’ll drive day-to-day operations across fuel, convenience and food, coach a high-performing team and deliver outstanding customer experiences.

This hands-on leadership role focuses on safety and compliance, while balancing people leadership with strong commercial performance. There are growth opportunities within our expanding retail network as Freedom Fuels continues to grow.

Qualifications

• Experience leading a team in retail, convenience, food or fuel.
• Proven ability to manage people and deliver strong operational and commercial results.
• A practical, hands-on leadership style.
• Confidence managing competing priorities in a busy customer-facing environment.
• Strong communication skills and the ability to coach, motivate and hold people accountable.
• A commercial mindset with an eye for sales, costs and opportunities to improve performance.
• A strong commitment to safety, compliance, cleanliness and quality.
• A positive, energetic and approachable style.
• Food service experience is highly regarded, but not essential if you're willing to learn.

Responsibilities

• Take ownership of the day-to-day operation and performance of your site across fuel, convenience and food
• Lead, coach and develop a high-performing team, creating a positive, accountable and engaged culture
• Manage rosters, staffing and day-to-day priorities to make sure the site runs smoothly
• Deliver a consistently great customer experience and set the standard for your team
• Drive sales and identify opportunities to grow your site's fuel, convenience and food performance
• Manage stock, labour, wastage, expenses and operational standards with a strong commercial mindset
• Maintain high standards across the store, forecourt and food preparation areas
• Champion safety, compliance and food safety, ensuring risks are identified and acted on
• Handle customer feedback and operational challenges confidently and practically
• Look for smarter ways of working and opportunities to make your site even better

Skills

Ownership mindset

Team leadership

Retail/fuel/food experience

Customer experience

Commercial mindset

Job description

Freedom Fuels in Withcott, Queensland is seeking a Site Manager to own and lead a busy retail site. You’ll drive day-to-day operations across fuel, convenience and food, coach a high-performing team and deliver outstanding customer experiences.

This hands-on leadership role focuses on safety and compliance, while balancing people leadership with strong commercial performance. There are growth opportunities within our expanding retail network as Freedom Fuels continues to grow.