Handover & Pre Delivery Specialist

Sydney Rv; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Access to product trials

Ongoing support and training

Fun and friendly company culture

Growth opportunities within the brand

Job summary

thl is seeking an RV/Caravan Delivery Specialist for our Northgate, Brisbane dealership to ensure memorable delivery experiences for customers. You will guide them through handovers, share product knowledge, and ensure a smooth, enjoyable start to their RV holidays.

Reporting to the Dealer Principal, you’ll collaborate with technicians on pre-delivery checks, maintain accurate documentation, and assist with stock management while upholding a fun and friendly company culture.

Qualifications

• Valid open driver's license and impeccable driving record.
• Excellent presentation and interpersonal communication skills.
• Strong computer skills (Excel, Word, Outlook).
• Exceptional time management and organizational skills.
• Practical work experience in an RV or caravan dealership preferred.

Responsibilities

• RV Handovers: Make customer transitions a breeze.
• Product Expertise: Dive into customer queries and guide them with a smile.
• Documentation: Maintain accurate records.
• Quality Checks: Team up with technicians to ensure RVs are top-notch before the big reveal.
• Stock Management: Assist in maintenance of stock management.

Job description

Are you passionate about creating memorable experiences for customers? Do you thrive in a dynamic environment where every day brings new challenges? Then this is the fantastic opportunity you've been looking for!

Join our dealership in Northgate, Brisbane, where we pride ourselves on providing exceptional service to our customers. As part of thl, we are a leading player in the RV industry, offering unforgettable holidays to guests worldwide.

Role Overview

We are seeking an RV/Caravan Delivery Specialist to join our team. Reporting to the Dealer Principal, you will play a vital role in ensuring our customers have an engaging and fun experience when taking delivery of their RV.

Key Responsibilities

• RV Handovers: Make customer transitions a breeze!
• Product Expertise: Dive into customer queries and guide them with a smile.
• Documentation: Maintain accurate records.
• Quality Checks: Team up with technicians to ensure RVs are top-notch before the big reveal!
• Stock Management : Assist in maintenance of stock management

Qualifications

• Experience preferred but not essential.
• Valid open driver's license and impeccable driving record
• Excellent presentation and interpersonal communication skills
• Strong computer skills (Excel, Word, Outlook)
• Exceptional time management and organizational skills
• Practical work experience in an RV or caravan dealership preferred

What We Offer

• Access to product trials free of charge
• Ongoing support and training
• Fun and friendly company culture
• Opportunities for growth within the company

About Us

We are thl, a global tourism operator and the largest commercial RV rental operator worldwide. Following our merger with Apollo Tourism & Leisure in November 2022, we've become a powerhouse in the RV industry, spanning manufacturing, rental, and retail sectors. At thl, we champion diversity and welcome all talents to join us on our quest to revolutionize RV manufacturing, rental, and retail.