Hair Transplant Technician

Sinclair Dermatology; Melbourne; On-site; AUD 34,000 - 52,000; Part time

Benefits offered by this job

Staff discounts on hair salon services

Dermal and laser treatment discounts

Dermatology consultations

Job summary

Sinclair Dermatology in Melbourne is seeking a part-time Hair Transplant Technician to support patient enquiries, scheduling and treatment logistics across the hair transplant journey. You will work closely with the Hair Transplant Coordinator, Practice Manager and Doctors to ensure patients are informed and well-supported before, during and after their procedures.

The role involves assisting with retrieval, handling and implantation of hair follicles, maintaining accurate records, and

Qualifications

• Experience and knowledge in hair transplant procedures.
• Meticulous attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to multitask and collaborate with others.
• Clear written and verbal communication.

Responsibilities

• Assist with hair transplant procedures, handling and implantation of follicles, following infection control procedures.
• Support safe and efficient delivery of procedures under Doctor and Coordinator.
• Provide high level patient care before, during and after procedures.
• Coordinate hair transplant bookings, doctor availability and room bookings.
• Respond to patient enquiries and maintain records in clinic systems.
• Support training materials and educational initiatives related to hair transplant services.

Skills

Hair transplant procedures

Attention to detail

Communication

Team player

Job description

About Us:

Sinclair Dermatology is one of Australia’s largest and most innovative dermatology practices seeing over 70,000 patients per year. Featuring a specialist clinic with more than 16 dermatologists, 6 fellows and a plastic surgeon, spread over three locations. We also house Australia’s largest Clinical Trials unit, a Hair Transplant unit, a Dermal and Laser clinic and a specialist Hair Salon. We are a globally recognised medical centre led by internationally renowned Dermatologist, Professor Rodney Sinclair. Our main office is conveniently located in East Melbourne with additional centres in Pascoe Vale South & Parkville.

About the Role:

We are seeking a Hair Transplant Technician to join our engaging, customer focused and tight knit team. In this part-time position you will play a pivotal role in delivering a positive patient experience throughout the hair transplant journey. This role involves working with the Hair Transplant Coordinator, Practice Manager and Doctors to support patient enquiries and scheduling and treatment logistics to ensure patients are well-informed and supported before, during and after their procedure.

As the Hair Transplant Technician, you will:

• Assist with hair transplant procedures, including the retrieval, handling and implantation of hair follicles, while following appropriate infection control and clinical procedures
• Work under the direction of the Doctor and Hair Transplant Coordinator to support the safe and efficient delivery of hair transplant procedures.
• Provide a high level of patient care and support before, during and after procedures, ensuring patients are comfortable, informed and appropriately supported throughout their treatment journey
• Assist with coordinating hair transplant bookings and schedules, including doctor availability, room bookings and other patient requirements for the day of treatment
• Manage and respond to patient enquiries, communications and follow-ups in collaboration with the Hair Transplant Coordinator, doctors and wider clinical team
• Maintain accurate and up-to-date patient records
• Manager required actions within Zedmed and other clinic systems.
• Support the Hair Transplant Coordinator with training materials, technical information and educational initiatives relating to hair transplant services.
• Deliver consistently professional and confidential patient service, while complying with clinic policies, procedures and guidelines and contributing to the smooth operation and continuous improvement of the clinic.

Please note that this is a part-time position, working two days per week. The specific working days will be agreed upon with the successful candidate during the recruitment process.

About You

• Experience and knowledge in hair transplant procedures
• Meticulous attention to detail
• The ability to work under pressure and meet strict deadlines
• The ability to multitask and work on a variety of tasks simultaneously
• A team player attitude and be able to work in collaboration with others
• Demonstrate ability to communicate clearly and effectively through both written and verbal communication

Why Join Sinclair Dermatology?

• Be a part of a dynamic, supportive, and collaborative team and workplace with a positive team culture
• Work at one of Australia’s largest and most respected dermatology practices
• Access our Employee Assistance Program (EAP) for career, conflict, lifestyle, and legal support
• Enjoy staff discounts on hair salon services, dermal and laser treatments, and dermatology consultations

Please note that only shortlisted applicants will be contacted.