Guest Services Supervisor — Park Experience Leader (PT/Weekend)

Reflections Holiday Parks; New South Wales; Hybrid; AUD 34,000 - 47,000; Part time

Benefits offered by this job

Discounts on personal travel and park-

Friends and family park discounts

Leave purchasing & parental leave gap

Birthday leave

Salary sacrificing & novated lease

Wellbeing program and EAP

Job summary

Reflections Holiday Parks is seeking a Guest Services Supervisor for Seal Rocks in New South Wales. This permanent part-time role involves a 72-hour fortnight with weekend shifts and on-call requirements.

You will supervise Guest Services and assist housekeeping, while supporting reservations, arrivals, departures and park operations. The successful candidate will have a valid driver’s license, reliable transport, and a can-do attitude with strong teamwork and customer service skills.

Qualifications

• Candidates must have a valid driver’s license and access to reliable transport.
• Ability to work productively and independently.
• Positive attitude with willingness to learn.
• Flexible availability, including weekends and public holidays.

Responsibilities

• Taking reservations.
• Completing arrivals and departures.
• Opening/closing of office.
• Training and mentoring of new staff.
• Supervision of Guest Services and Housekeeping staff on duty.
• Assisting Housekeeping with cabin turnover.
• Directing visitors within the park.
• Following Work Health and Safety procedures.

Skills

Customer service

Supervision

Teamwork

Communication

Problem solving

Weekend availability

Australian work rights

Driver's license

Job description

Reflections Holiday Parks is seeking a Guest Services Supervisor for Seal Rocks in New South Wales. This permanent part-time role involves a 72-hour fortnight with weekend shifts and on-call requirements.

You will supervise Guest Services and assist housekeeping, while supporting reservations, arrivals, departures and park operations. The successful candidate will have a valid driver’s license, reliable transport, and a can-do attitude with strong teamwork and customer service skills.