Guest Services & Reservations Associate

Reflections Holidays; Hawks Nest; On-site; AUD 40,000 - 50,000; Full time

Job summary

Reflections Holidays is seeking team members to support guest services at our NSW holiday parks. The role involves handling reservations by phone, managing arrivals and departures, opening/closing the office, and helping visitors within the park. A positive, can-do attitude and reliability are essential.

Applicants should have a current driver's licence with access to transport; hospitality experience is valued but not required. Flexibility to work weekends and peak seasons is important.

Qualifications

• Must have a valid Drivers Licence and access to reliable transport.
• Positive attitude, willingness to learn and work independently.
• Strong teamwork and flexible availability, including weekends and public holidays.

Responsibilities

• Taking reservations by phone.
• Handling arrivals and departures in the office.
• Opening and closing the office.
• Assisting and directing visitors within the park.
• Following health and safety procedures.

Skills

Drivers Licence

Own transport

Teamwork

Can-do attitude

Flexible availability

Physical endurance

Job description

Reflections Holidays is seeking team members to support guest services at our NSW holiday parks. The role involves handling reservations by phone, managing arrivals and departures, opening/closing the office, and helping visitors within the park. A positive, can-do attitude and reliability are essential.

Applicants should have a current driver's licence with access to transport; hospitality experience is valued but not required. Flexibility to work weekends and peak seasons is important.