Guest Services Specialist – Holiday Park & Reservations

Reflections Holidays; North Haven; On-site; AUD 34,000 - 41,000; Full time

Job summary

Reflections Holidays is seeking candidates to join our team in NSW, offering a role that requires a valid Australian driver’s licence and reliable transport. You will work independently yet contribute to a collaborative team, handling reservations, arrivals, and visitor directions within the park.

Flexibility for weekends and peak seasons is essential, with emphasis on safety and customer service. We welcome applicants with hospitality experience though it is not required, and we encourage

Qualifications

• Must have a valid driver’s licence and reliable transport.
• Ability to work productively and independently.
• Positive attitude and willingness to learn.
• Strong teamwork skills and a can-do approach.
• Physical ability for manual tasks in all conditions.

Responsibilities

• Taking reservations via phone.
• Completing arrivals and departures in office.
• Opening and closing the office.
• Assisting and directing visitors within the park.
• Following work health and safety procedures.

Skills

Driver's Licence

Own vehicle / reliable transport

Independence

Positive attitude

Teamwork

Can-do attitude

Manual labour

Flexibility

Job description

Reflections Holidays is seeking candidates to join our team in NSW, offering a role that requires a valid Australian driver’s licence and reliable transport. You will work independently yet contribute to a collaborative team, handling reservations, arrivals, and visitor directions within the park.

Flexibility for weekends and peak seasons is essential, with emphasis on safety and customer service. We welcome applicants with hospitality experience though it is not required, and we encourage