Guest Services & Reservations Concierge

Reflections Holiday Parks; New South Wales; On-site; AUD 30,000 - 41,000; Full time

Job summary

Reflections Holidays in NSW is seeking candidates to support park operations by handling reservations, greeting visitors and managing daily office tasks. The role requires mobility, a valid Australian work right, and a friendly, can-do attitude.

The duties include taking reservations by phone, processing arrivals and departures in office, opening/closing of the office, guiding visitors, and adhering to health and safety procedures.

Qualifications

• Driver's license and access to reliable transport.
• Ability to work productively and independently.
• Positive attitude and willingness to learn.
• Great teamwork skills.
• Can-do, solutions-focused attitude.
• Physical ability to perform manual work in all conditions.
• Flexible availability including weekends, peak holiday seasons & public holidays.
• Previous hospitality experience is highly regarded but not required.
• Valid Australian work rights.

Responsibilities

• Taking reservations, via phone
• Completing arrivals & departures, in office
• Opening/closing of office
• Assisting & directing visitors within the park
• Following work health & safety procedures.

Skills

Driver's license

Independent work

Teamwork

Positive attitude

Willingness to learn

Manual work

Weekend & public holiday flexibility

Hospitality experience (preferred)

Job description

Reflections Holidays in NSW is seeking candidates to support park operations by handling reservations, greeting visitors and managing daily office tasks. The role requires mobility, a valid Australian work right, and a friendly, can-do attitude.

The duties include taking reservations by phone, processing arrivals and departures in office, opening/closing of the office, guiding visitors, and adhering to health and safety procedures.