Guest Services & Reservations – Summer 2026

Thredbo Alpine Village; Thredbo; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Thredbo staff pass with access to the山

Discounts across food & beverage and a

Discounted lessons, adventures, and r​

50% off stays at EVT hotels – Rydges,,

Movie discounts and other perks

Rapid career growth within EVT network

Job summary

Thredbo Alpine Village – Thredbo Village NSW is seeking guests-focused front office staff to welcome guests, manage reservations, assist with luggage, and coordinate information and ticketing for Thredbo’s resort experiences.

We offer a dynamic, fast-paced environment year-round with staff discounts on mountain access, F&B and retail, and opportunities for rapid career progression within EVT's expansive network.

Qualifications

• Hold a current, valid & unrestricted C class Manual Drivers licence (Required).
• Experienced in hotel reservations, customer service or tourism (Desirable).
• Ability to manage tasks and responsibilities autonomously.
• Experience with Microsoft Office Suite.

Responsibilities

• Meet and greet guests, check them into the Thredbo Alpine Hotel, take hotel reservations.
• Assist with luggage, handle special food & beverage event bookings.
• Answer general resort enquiries and support after-hours switchboard.
• Assist with information centre operations and ticketing information.

Skills

Manual Driver's License

Hotel Reservations

Customer Service

Autonomous Work

Microsoft Office

Job description

Thredbo Alpine Village – Thredbo Village NSW is seeking guests-focused front office staff to welcome guests, manage reservations, assist with luggage, and coordinate information and ticketing for Thredbo’s resort experiences.

We offer a dynamic, fast-paced environment year-round with staff discounts on mountain access, F&B and retail, and opportunities for rapid career progression within EVT's expansive network.