Guest Services & Reservations Specialist (Casual)

Belgravia Health and Leisure Group Pty Ltd; Gold Coast City; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Casual position

Flexible work conditions

Job summary

BelgraviaPRO is hiring a Front of House Officer for Ocean Beach Tourist Park in Miami, QLD. The role starts as casual with potential for permanency and involves guest service, reception duties, and light administration.

You will work with a friendly team on a 7-day roster including weekends and public holidays, using an in-house booking system and handling cash and EFTPOS transactions. Training will be provided.

Qualifications

• Experience in a similar role is essential.
• Excellent customer service skills with face-to-face and phone interaction.
• Ability to use computerised booking systems and handle cash/EFTPOS.

Responsibilities

• Deliver exceptional service to guests face-to-face and over the phone.
• Assist with administrative and cleaning tasks as required.
• Use the in-house accommodation booking system and support team workflows.

Skills

Customer service

Telephone etiquette

Booking systems

Cash handling

Teamwork

Tools

In-house booking system

Job description

BelgraviaPRO is hiring a Front of House Officer for Ocean Beach Tourist Park in Miami, QLD. The role starts as casual with potential for permanency and involves guest service, reception duties, and light administration.

You will work with a friendly team on a 7-day roster including weekends and public holidays, using an in-house booking system and handling cash and EFTPOS transactions. Training will be provided.