Guest Services & Front Desk Associate

Hyatt Hotels Corporation; Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

Park Hyatt Sydney is seeking a Front Office/Guest Services role focused on delivering exceptional guest experiences. You will manage guest and staff communications, operate switchboards, and handle wake-up calls with precision while maintaining discretion and professionalism.

The role requires familiarity with hotel products and services, strong organisational skills, and the ability to stay composed during busy periods; a completion within 15 minutes for follow-ups is expected.

Job description

Park Hyatt Sydney is seeking a Front Office/Guest Services role focused on delivering exceptional guest experiences. You will manage guest and staff communications, operate switchboards, and handle wake-up calls with precision while maintaining discretion and professionalism.

The role requires familiarity with hotel products and services, strong organisational skills, and the ability to stay composed during busy periods; a completion within 15 minutes for follow-ups is expected.