Guest Services Attendant (Housekeeping) - Charles Hotel

endeavour group careers; Fairy Meadow; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discount card for ALH Hotels and Endea

Endeavour Wellbeing Support (EAP)

Job summary

Charles Hotel seeks a Guest Services Attendant (Housekeeping) to keep rooms inviting and spotless. You will follow cleaning schedules, work with Front Office to fulfil guest requests, and perform hands-on duties to maintain high standards of comfort and cleanliness.

This on-site position in New South Wales offers staff benefits across Endeavour Group brands and access to wellbeing resources, plus employee discounts on ALH Hotels and Woolworths-powered brands.

Qualifications

• This is a hands-on role that involves physical tasks and lifting.
• Attention to detail to keep rooms crisp and sparkling.
• Reliable, punctual and adaptable team player.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Help the Front Office with special requests for guests.
• Participate in maintenance reporting and minor repairs coordination.

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Job description

Guest Services Attendant (Housekeeping) | Charles Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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