Guest Services Attendant (Housekeeping) - Hume Hotel

Endeavour Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Exclusive employee discounts

Wellbeing support

Discounts at affiliated brands

Job summary

Hume Hotel is seeking a Guest Services Attendant (Housekeeping) who takes pride in delivering high-quality room standards. You will work to keep rooms clean, fresh and welcoming, collaborating with the Front Office to meet guest requests and ensure a memorable stay.

This hands-on role involves physical duties and adherence to cleaning schedules. You should be reliable, punctual and adaptable, ready to contribute to a positive guest experience at Endeavour Group properties.

Qualifications

• Hands-on role requiring manual handling and lifting; ability to perform physical tasks safely.
• Attention to detail to keep rooms crisp and shining.
• Reliability, punctuality and adaptability are valued.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Coordinate with the Front Office to fulfill guest requests and special occasions.
• Assist Publican with maintenance needs and communicate repair requirements.

Job description

Guest Services Attendant (Housekeeping) | Hume Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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