Guest Services Attendant (Housekeeping) - Matthew Flinders Hotel

endeavour group careers; Melbourne; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

Endeavour Group's ALH Hotels in Melbourne is seeking a Guest Services Attendant/Housekeeper to ensure rooms feel like home away from home and to support front‑of‑house with special requests.

This casual, hands‑on role involves following cleaning schedules, manual handling, reliability, and punctuality, with opportunities to grow within the Endeavour Group network.

Qualifications

• Hands-on role requiring physical tasks and safe lifting.
• Strong attention to detail to keep rooms crisp and sparkling.
• Reliable, punctual and adaptable in a hospitality environment.
• Takes pride in work and presentation.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Help the Publican identify maintenance needs throughout accommodation.
• Collaborate with Front Office to deliver guest requests and special services.

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Manual handling

Job description

• Casual

Job Description

We're searching for a our very own 'Rosie the Robot' - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've got the attention for detail keeping rooms crisp and making them shine
• You're reliable, punctual and adaptable
• You take pride in your work and it shows

If you're ready to place your shine in our rooms guests and locals love, let's talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup