Guest Services Attendant (Housekeeping)

ALH Hotels; Fairy Meadow; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Endeavour Wellbeing Support

Discounts at Endeavour Group brands

Career growth within ALH Hotels and EN

Job summary

ALH Hotels in NSW seeks a Guest Services Attendant to maintain rooms to a high standard and provide welcoming service to guests. You will work with the Front Office to ensure special requests are fulfilled and tailor each stay to feel like home.

This hands-on role involves physical tasks such as moving stock and lifting, and requires reliability, punctuality and adaptability. If you take pride in your work and shine in a busy hotel environment, let's talk.

Qualifications

• Attention to detail in room presentation.
• Reliable, punctual and adaptable.
• Ability to perform physical tasks including lifting safely.

Responsibilities

• Make every room feel like home for guests.
• Follow daily, weekly and monthly cleaning schedules.
• Help the Publican identify repairs and maintenance needs throughout the accommodation.
• Collaborate with Front Office to deliver special requests for guests.

Skills

Attention to detail

Reliable

Punctual

Adaptable

Job description

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.