Guest Services Agent

PV Operations Pty Ltd; Townsville City; Sur place; AUD 30 000 - 36 000; Temps partiel

Résumé du poste

PV Operations Pty Ltd in Townsville CBD is seeking an experienced hotel receptionist or property manager to join a guest-facing team across three hotel receptions. The role covers guest service, day-to-day hotel operations, and light maintenance.

You will work 7 shifts per fortnight with a split schedule (Fri–Sun one week, Thu–Sun the next) and have the ability to handle guest requests quickly. Candidates should have a passion for service, problem-solving skills, and experience in reception or

Qualifications

• A passion for providing exceptional guest service.
• The ability to problem solve and resolve guest requests quickly.
• Either reception or property management experience.
• Hold a current QLD driver's licence.

Responsabilités

• Guest-facing role at three hotel receptions in the Townsville CBD, assisting with guest service, day-to-day hotel operations and minor maintenance.

Description du poste

This service role is the perfect opportunity for an experienced hotel receptionist or experienced property manager to develop their skills in a new field adding more variety to your day. 7 shifts per fortnight. One week 3 days (Fri-Sun), other week 4 days (Thu-Sun) plus the option of Public Holidays.

Our team are passionate about both guest service and property management and are building a supportive workplace culture on the foundation of teamwork, regardless of the department or role.

This role is guest facing at any of 3 hotel receptions in the Townsville CBD, assisting with guest service, day to day hotel operations and minor maintenance.

The successful applicant will have:

A passion for providing exceptional guest service

The ability to problem solve and resolve guest requests quickly

Either reception or property management experience.

Hold a current QLD drivers licence.