Guest Service Agent: Flexible Shifts & Growth Path

Quest Apartment Hotels; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible casual shifts

Hotel training provided

Locally owned hotel network

Job summary

Quest Woolooware Bay is seeking a casual Guest Service Agent to be the welcoming face of the hotel. You will handle check-ins/outs, reservations and guest enquiries, offering local knowledge to ensure a memorable stay while supporting the front office team.

We provide full training and value reliability, friendliness and teamwork. Shifts cover weekdays, weekends, evenings and holidays on a 7-day roster, with flexible casual hours to suit your lifestyle.

Qualifications

• Customer service passion and friendly, professional manner
• Clear communication and confident interpersonal skills
• Reliable, well-presented and team-oriented
• Flexible with shifts including weekends and public holidays
• Hospitality or customer service experience welcomed but training provided

Responsibilities

• Greet guests warmly and professionally
• Assist with check-ins, check-outs and reservations
• Answer guest enquiries with local recommendations
• Support housekeeping and management for smooth daily operations
• Promote hotel services to ensure a seamless stay

Job description

Quest Woolooware Bay is seeking a casual Guest Service Agent to be the welcoming face of the hotel. You will handle check-ins/outs, reservations and guest enquiries, offering local knowledge to ensure a memorable stay while supporting the front office team.

We provide full training and value reliability, friendliness and teamwork. Shifts cover weekdays, weekends, evenings and holidays on a 7-day roster, with flexible casual hours to suit your lifestyle.