Guest Service Agent — Energetic Crew, Flexible Hours

22322217

Sydney

On-site

AUD 25,000 - 39,000

Part time

31 hours ago
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Benefits offered by this job

Staff discounts
Flexible hours
Training programs
Employee Assistance Program
Referral incentives
Global Marriott network

Job summary

Moxy Hotels in Mascot NSW is seeking a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, handle inquiries, and help guests enjoy the Moxy experience.

You should have Opera PMS experience, relevant hospitality experience, working rights in Australia, NSW RSA, and a proactive, energetic approach to a fast-paced hotel environment. Join a brand that celebrates fun, energy and guest-focused service.

Qualifications

  • Experience with OPERA property management system or similar.
  • Relevant experience in a similar role.
  • Working rights in Australia.
  • NSW RSA.
  • Enthusiastic to elevate your career.
  • Self-motivated, driven and energized in a fast-paced environment.
  • Armed with smart solutions and a can-do attitude.

Responsibilities

  • Assist guests arriving and departing the hotel through the check in and departure process
  • Handle general enquiries, engage with our fun hunters and let them play on through each guest experience
  • Build and strengthen relationships with existing and new guests to enable future bookings
  • Support your front office crew in general operational tasks
  • Take guest reservations and perform credit card responsibilities
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations

Skills

Self-motivated
Energetic
Customer service
Can-do attitude
Adaptability

Tools

Opera PMS

Job description

Moxy Hotels in Mascot NSW is seeking a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, handle inquiries, and help guests enjoy the Moxy experience.

You should have Opera PMS experience, relevant hospitality experience, working rights in Australia, NSW RSA, and a proactive, energetic approach to a fast-paced hotel environment. Join a brand that celebrates fun, energy and guest-focused service.

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