Guest Service Agent — Energetic Crew, Flexible Hours

22322217; Sydney; On-site; AUD 25,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Flexible hours

Training programs

Employee Assistance Program

Referral incentives

Global Marriott network

Job summary

Moxy Hotels in Mascot NSW is seeking a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, handle inquiries, and help guests enjoy the Moxy experience.

You should have Opera PMS experience, relevant hospitality experience, working rights in Australia, NSW RSA, and a proactive, energetic approach to a fast-paced hotel environment. Join a brand that celebrates fun, energy and guest-focused service.

Qualifications

• Experience with OPERA property management system or similar.
• Relevant experience in a similar role.
• Working rights in Australia.
• NSW RSA.
• Enthusiastic to elevate your career.
• Self-motivated, driven and energized in a fast-paced environment.
• Armed with smart solutions and a can-do attitude.

Responsibilities

• Assist guests arriving and departing the hotel through the check in and departure process
• Handle general enquiries, engage with our fun hunters and let them play on through each guest experience
• Build and strengthen relationships with existing and new guests to enable future bookings
• Support your front office crew in general operational tasks
• Take guest reservations and perform credit card responsibilities
• Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations

Skills

Self-motivated

Energetic

Customer service

Can-do attitude

Adaptability

Tools

Opera PMS

Job description

Moxy Hotels in Mascot NSW is seeking a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, handle inquiries, and help guests enjoy the Moxy experience.

You should have Opera PMS experience, relevant hospitality experience, working rights in Australia, NSW RSA, and a proactive, energetic approach to a fast-paced hotel environment. Join a brand that celebrates fun, energy and guest-focused service.