Guest & Operations Specialist – Luxury Holiday Rentals

Tabi Noosa Pty Ltd; Noosa Shire; Sur place; AUD 60 000 - 75 000; Plein temps

Résumé du poste

Tabi Noosa Pty Ltd is a boutique luxury holiday rental management company based in Noosa Heads. The Guest & Operations Coordinator role is full-time and office-based, Thursday to Monday, including weekends, to keep guests happy and properties running smoothly.

You will coordinate guest inquiries, bookings, check-ins, housekeeping, and owner communications using our systems, focusing on polished service and proactive problem solving. Living in or near Noosa is preferred.

Qualifications

• Experience in hospitality or property management.
• Calm and solution-focused under pressure, especially on weekends.
• Excellent written and spoken communication with a warm, professional manner.
• Organised, detail-oriented, and comfortable with technology.
• Looking for a long-term position to grow with the team.
• Full-time availability, Thursday to Monday including weekends.

Responsabilités

• Manage guest enquiries, bookings, and messaging across platforms.
• Handle check-ins, guest issues, and requests promptly.
• Coordinate housekeeping, linen, and maintenance with field teams.
• Maintain reservations, calendars, and property data in the system.
• Communicate with property owners to ensure high service levels.
• Support reputation management and guest reviews.

Connaissances

Hospitality experience

Customer service

Communication skills

Organised

Tech-savvy

PMS

Channel manager

Outils

Property management system

Channel manager

Description du poste

Tabi Noosa Pty Ltd is a boutique luxury holiday rental management company based in Noosa Heads. The Guest & Operations Coordinator role is full-time and office-based, Thursday to Monday, including weekends, to keep guests happy and properties running smoothly.

You will coordinate guest inquiries, bookings, check-ins, housekeeping, and owner communications using our systems, focusing on polished service and proactive problem solving. Living in or near Noosa is preferred.