Part-Time Park Operations Lead — Guest Experience

Ingenia Holidays; Queensland; On-site; AUD 30,000 - 40,000; Part time

Benefits offered by this job

Staff discounts on Ingenia Holiday at

Employee rewards (referral, employee,

Flexible work schedules

1 week bonus leave for 4 weeks annual

Wellbeing coaching and support

Job summary

Ingenia Holidays Noosa North is seeking a Part Time Assistant Park Manager to support daily park operations, guest experience, and front‑line administration at the Noosa North site.

You’ll report to the Park Manager, help with bookings, payments, stock control, rosters and maintenance, and you’ll be visible on the ground delivering outstanding service and a safe, well‑presented park for guests.

Qualifications

• Have experience working in a hospitality, tourism, accommodation or fast-paced customer-facing environment.
• Communicate confidently and calmly, with the ability to show empathy and resolve issues positively.
• Bring a proactive, hands-on approach and don’t mind rolling up your sleeves when needed.
• Have supported bookings, payments, stock control, admin tasks or assisted a supervisor or manager.
• Take safety seriously, pay attention to detail, and take pride in delivering quality outcomes.

Responsibilities

• Support daily park operations including occupancy, revenue delivery, presentation and guest experience.
• Deliver consistently high customer service, resolve guest issues and respond to feedback professionally.
• Assist with bookings, payments, reconciliations, invoicing, stock control and administrative processes.
• Support rosters, preventative maintenance and hands‑on operational tasks across the park.
• Ensure safety, compliance and operational continuity, including after‑hours emergency call‑outs.

Job description

Ingenia Holidays Noosa North is seeking a Part Time Assistant Park Manager to support daily park operations, guest experience, and front‑line administration at the Noosa North site.

You’ll report to the Park Manager, help with bookings, payments, stock control, rosters and maintenance, and you’ll be visible on the ground delivering outstanding service and a safe, well‑presented park for guests.