Guest-Facing Front Desk & Admin Officer | Flexible Hours

Colonial Group; Hervey Bay; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Employee referral rewards

Employee of the month rewards

Employee of the year rewards

Flexible work schedules

Job summary

Ingenia Communities in Hervey Bay is seeking a Reception / Front Admin Officer at the Hervey Bay Lifestyle site. You will greet guests, handle enquiries, payments and day-to-day admin, ensuring a warm, professional first impression.

Reporting to the Community Manager, you’ll support daily operations, manage calls and emails, maintain records, and assist with tours and site presentation. Previous reception/admin experience and strong computer skills are essential; a friendly, proactive team

Qualifications

• Proven reception or administration experience is preferred.
• Strong computer skills and proficiency with office systems.
• Excellent organisation and ability to work independently.

Responsibilities

• Welcome guests and residents, handle enquiries and payments, and manage day-to-day admin.
• Maintain calls, emails and records; support daily operations onsite.
• Assist with site tours and ensure a clean, well-presented environment.

Skills

Reception experience

Admin systems

Customer service

Tools

Computer systems

Job description

Ingenia Communities in Hervey Bay is seeking a Reception / Front Admin Officer at the Hervey Bay Lifestyle site. You will greet guests, handle enquiries, payments and day-to-day admin, ensuring a warm, professional first impression.

Reporting to the Community Manager, you’ll support daily operations, manage calls and emails, maintain records, and assist with tours and site presentation. Previous reception/admin experience and strong computer skills are essential; a friendly, proactive team