Guest Experience Wait Staff – Casual, Coffee Perks

Catering Hq Group; Queensland; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Lunch on shift

Coffee discounts

Discounts from suppliers

Job summary

Catering HQ is seeking proactive Wait Staff to join our team at Brothers Leagues Club and Fuller Sports Club on a casual basis. Join our restaurant, events and cafe teams to deliver high-quality service to members and guests.

Opportunities for career progression are highlighted across our venues in Queensland and beyond. With a strong emphasis on guest satisfaction, you will enjoy shifts with flexible hours, staff discounts, and a supportive team culture focused on quality and hospitality best

Qualifications

• Exceptional attention to detail.
• Positive and flexible attitude.
• Highest level of presentation and grooming standards.
• Confidence to take charge and own the result, yet humble enough to listen and learn.
• Honest and results focused - able to give and receive genuine feedback and take action as needed.
• Innovative - proven experience of genuinely implementing new ideas.
• Able to follow manual handling procedures correctly.
• Have a strong customer service focus.
• Professional, upbeat and friendly personality.

Responsibilities

• Communicate with co-workers and management to solve problems and improve quality and service.
• Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
• Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items.
• Understand and anticipate customer needs and aim to exceed these requirements.
• Provide exceptional quality, consistent coffee and beverages to our guests.
• Assist in reaching business goals and objectives as set out by management.

Skills

Attention to detail

Customer service

Professional presentation

Communication

Teamwork

Flexible attitude

Job description

Catering HQ is seeking proactive Wait Staff to join our team at Brothers Leagues Club and Fuller Sports Club on a casual basis. Join our restaurant, events and cafe teams to deliver high-quality service to members and guests.

Opportunities for career progression are highlighted across our venues in Queensland and beyond. With a strong emphasis on guest satisfaction, you will enjoy shifts with flexible hours, staff discounts, and a supportive team culture focused on quality and hospitality best