Guest-Focused Wait Staff — Lunch On Shift & Perks

Catering HQ; Mona Vale; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Lunch on shift

Discounts from Vittoria Coffee

Training opportunities

Job summary

Catering HQ is seeking a proactive Wait Staff to join our team at Pittwater RSL on a casual basis. We offer great opportunities and career progression across a family-run company with multiple venues.

We value a strong customer service focus, upbeat and friendly personality, and a meticulous approach to presentation and grooming. Applicants should be able to work well with others, learn guests' names and preferences, and deliver excellent coffee and beverages.

Qualifications

• Experience in a similar role is ideal.
• Have a strong customer service focus.
• Professional, upbeat and friendly personality.
• Exceptional attention to detail.
• Positive and flexible attitude.
• Highest level of presentation and grooming standards.
• Confidence to take charge and own the result, yet humble enough to listen and learn.
• Honest and results focused - able to give and receive genuine feedback and take action as needed.
• Innovative - proven experience of genuinely implementing new ideas.
• Able to follow manual handling procedures correctly.

Responsibilities

• Communicate with co-workers and management to solve problems and improve quality and service
• Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
• Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
• Understand and anticipate customer needs and aim to exceed these requirements
• Provide exceptional quality, consistent coffee and beverages to our guests
• Assist in reaching business goals and objectives as set out by management

Skills

Customer service

Professionalism

Attention to detail

Flexibility

Presentation

Feedback culture

Innovation

Manual handling

Job description

Catering HQ is seeking a proactive Wait Staff to join our team at Pittwater RSL on a casual basis. We offer great opportunities and career progression across a family-run company with multiple venues.

We value a strong customer service focus, upbeat and friendly personality, and a meticulous approach to presentation and grooming. Applicants should be able to work well with others, learn guests' names and preferences, and deliver excellent coffee and beverages.