Guest Experience Team Lead - Range & Hospitality

Hotel Federal; Launceston; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hotel Federal in Launceston, TAS, is seeking a Range Supervisor to support the Venue Operations Manager with daily operations and to lead the team on shift, delivering a fun, welcoming guest experience across The Range.

You'll bring energy, initiative and a hands-on approach, with hospitality, food and beverage, or supervisory experience, and be able to work evenings, weekends and public holidays.

Qualifications

• Experience in hospitality or a supervisory role.
• Tasmanian RSA and RCG or ability to obtain before commencement.
• Tasmanian Working with Vulnerable People Check or willingness to obtain.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Lead and support the team during shifts.
• Maintain high service standards across the driving range, mini golf, clubhouse and events.
• Support daily operations, including equipment, stock, guest flow and food and beverage service. Promote a safe, positive and team-focused workplace.

Skills

Customer service

People leadership

Communication

Hospitality experience

Job description

Hotel Federal in Launceston, TAS, is seeking a Range Supervisor to support the Venue Operations Manager with daily operations and to lead the team on shift, delivering a fun, welcoming guest experience across The Range.

You'll bring energy, initiative and a hands-on approach, with hospitality, food and beverage, or supervisory experience, and be able to work evenings, weekends and public holidays.