Guest Experience Officer – Sport & Rec Centre

Programmed; Sunshine Coast Regional; On-site; AUD 30,000 - 39,000; Full time

Job summary

Programmed Skilled Workforce is seeking enthusiastic Duty Officers to join a large sport and recreation venue on the Sunshine Coast. You will support visitors, coordinate events, and help deliver a safe, welcoming experience across community facilities and programs.

Ideal candidates have experience in tourism, recreation or hospitality, hold a positive Blue Card, and current first aid and CPR (or willingness to obtain before commencement).

Qualifications

• Experience in tourism, recreation or hospitality preferred; site-specific training provided
• Blue Card is mandatory (positive); obtained prior to start
• Current first aid and CPR certificate or willingness to obtain before commencement

Responsibilities

• Coordinate group arrivals and departures, including inductions and feedback
• Reception duties and POS transactions
• Coordinate small and large events
• General operational duties including meals setup and cleanup
• Coordinate emergency and incident response

Skills

Customer service

Organised

Job description

Programmed Skilled Workforce is seeking enthusiastic Duty Officers to join a large sport and recreation venue on the Sunshine Coast. You will support visitors, coordinate events, and help deliver a safe, welcoming experience across community facilities and programs.

Ideal candidates have experience in tourism, recreation or hospitality, hold a positive Blue Card, and current first aid and CPR (or willingness to obtain before commencement).