Duty Officer - Sport and Recreation Centre

Programmed; Sunshine Coast Regional; On-site; AUD 30,000 - 39,000; Full time

Job summary

Programmed Skilled Workforce is seeking enthusiastic Duty Officers to join a large sport and recreation venue on the Sunshine Coast. You will support visitors, coordinate events, and help deliver a safe, welcoming experience across community facilities and programs.

Ideal candidates have experience in tourism, recreation or hospitality, hold a positive Blue Card, and current first aid and CPR (or willingness to obtain before commencement).

Qualifications

• Experience in tourism, recreation or hospitality preferred; site-specific training provided
• Blue Card is mandatory (positive); obtained prior to start
• Current first aid and CPR certificate or willingness to obtain before commencement

Responsibilities

• Coordinate group arrivals and departures, including inductions and feedback
• Reception duties and POS transactions
• Coordinate small and large events
• General operational duties including meals setup and cleanup
• Coordinate emergency and incident response

Skills

Customer service

Organised

Job description

Duty Officer - Sport and Recreation Centre

Programmed Skilled Workforce are currently looking for enthusiastic Duty Officers to join a well-established client service team within a large sport and recreation venue on the Sunshine Coast.

The venue operates Monday to Sunday and provides facilities and services in both a community leisure centre and residential accommodation setting, and hosts activities and events for large school, community, and sporting groups.

The Duty Officer contributes to the overall experience for visitors and the role requires an organised individual with strong customer service skills who can work in a fast-paced environment both autonomously and in a cohesive team.

Duties and responsibilities will include, however are not limited to:

• Coordination of group arrivals and departures, including client inductions and collation of client feedback
• Administrative and reception duties including point of sale transactions
• Small and large event coordination
• General operational duties including coordination of seated meals, facility set up and pack downs and emergent cleaning
• Coordination of emergency & incident response

What we are looking for:

• Ideally previous experience in a similar role (tourism, recreation, and hospitality industries) – site specific training with be provided
• Positive Blue card – mandatory (obtained prior to commencement)
• Current first aid and CPR certificate (or willingness to obtain prior to commencement)

Please note, only suitable applicants will be contacted.

Who we are

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.