Guest Experience Lead Generator - Face-to-Face

Travel + Leisure Co.; Queensland; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development funding

Subsidised private health insurance

Discounted hotel stays across APAC/Oce

Birthday leave

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, offering a dynamic portfolio of resort and travel brands. Join a team that values innovation, growth, and exceptional guest experiences across Australia.

You'll bring a genuine passion for customer service, strong communication, and a professional presentation. Previous hotel experience and familiarity with PMS systems will help you succeed in a fast-paced, guest‑facing role with flexible hours,

Qualifications

• Experience in a similar hotel position is preferred.
• Passion for customer service and knowledge of local area.
• Excellent communication and interpersonal skills are essential.
• Strong computer literacy and adaptability with hotel software.
• Ability to work a flexible schedule including nights, weekends and holidays.

Skills

Customer service

Communication

Interpersonal skills

PMS experience

Problem solving

Flexibility

Computer literacy

Tools

PMS systems (Hirum)

PMS systems (Fidelio)

PMS systems (Opera)

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, offering a dynamic portfolio of resort and travel brands. Join a team that values innovation, growth, and exceptional guest experiences across Australia.

You'll bring a genuine passion for customer service, strong communication, and a professional presentation. Previous hotel experience and familiarity with PMS systems will help you succeed in a fast-paced, guest‑facing role with flexible hours,