Guest Experience Host - Face to Face Lead Generator

Wyndham; Cairns Regional; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Professional development funding

Subsidised private health insurance

Discounted hotel stays across regions

Great career development opportunities

Birthday leave

Descrizione del lavoro

Travel + Leisure Co. invites applications for a hotel front desk role within our Cairns region portfolio. The position focuses on delivering exceptional guest service, handling inquiries, and contributing to a welcoming stay for guests.

The ideal candidate will have experience in a hotel environment, stellar communication skills, and a professional appearance. A flexible schedule, including nights, weekends and holidays, is required.

Competenze

• Experience in a similar hotel position is required.
• Excellent communication and interpersonal skills are essential.
• High standard of personal presentation and grooming.

Conoscenze

Customer service

Interpersonal skills

Communication

Grooming standards

Strumenti

PMS systems

Descrizione del lavoro

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding
• Subsidised private health insurance (following successful probation completion)
• Discounted hotel stays across Australia, Fiji, New Zealand
• Great career development opportunities
• Birthday leave to celebrate your special day!

What You'll Bring

To be successful in this role, you will be:

• Previous experience within a similar hotel position
• Genuine passion for customer service and the local area
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
• Have the ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends , public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail] , including the title and location of the position for which you are applying.