Guest Experience Lead

lululemon; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Development programs

Job summary

lululemon Australia is seeking an Assistant Manager, Guest Experience to lead from the floor and build a high-performing team. You will drive a welcoming, inclusive store culture, coach staff, and ensure exceptional guest experiences aligned with our values.

The role requires 1 year of people management and retail leadership, with duties spanning hiring, training, and performance management in a store setting.

Qualifications

• 1 year people management experience.
• 1 year leadership experience, including managing business operations and administration.
• 1 year retail or sales management experience.
• 1 year recruiting, hiring, or training employees.

Responsibilities

• Create and foster an inclusive team environment.
• Lead on-floor to meet business, team and guest needs.
• Coach team members and cascade store leadership vision.
• Manage hiring: recruitment, selection, onboarding.
• Provide training and coaching to close development gaps.

Skills

Leadership

Guest Experience

Team Building

Decision Making

Communication

Education

High school diploma

Job description

lululemon Australia is seeking an Assistant Manager, Guest Experience to lead from the floor and build a high-performing team. You will drive a welcoming, inclusive store culture, coach staff, and ensure exceptional guest experiences aligned with our values.

The role requires 1 year of people management and retail leadership, with duties spanning hiring, training, and performance management in a store setting.