Guest Experience Keyholder — Candy Shop

LE1 See’s Candy Shops, Incorporated; Melbourne (KY); On-site; AUD 27,000 - 37,000; Full time

Job summary

See’s Candies in Melbourne is seeking friendly, enthusiastic individuals for customer service and sales roles. You will follow product and shop operations, assist customers, and help drive sales while upholding safety and visual merchandising standards.

The position requires open/close responsibilities as a Keyholder, strong communication, and the ability to work in a fast-paced retail environment, including weekends and holidays.

Qualifications

• Prior customer service and sales experience preferred.
• Must be able to open and close the store as a Keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Physical ability to lift up to 25 pounds frequently.
• Willingness to work weekends and holidays.

Responsibilities

• Follow product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Communication

Interpersonal skills

Teamwork

Retail operations

Cash handling

Opening/Closing store

Stocking shelves

Tools

POS systems

Job description

See’s Candies in Melbourne is seeking friendly, enthusiastic individuals for customer service and sales roles. You will follow product and shop operations, assist customers, and help drive sales while upholding safety and visual merchandising standards.

The position requires open/close responsibilities as a Keyholder, strong communication, and the ability to work in a fast-paced retail environment, including weekends and holidays.