Retail Sales Assistant

Captain's Candy; Gold Coast City; On-site; AUD 42,000 - 52,000; Part time

Job summary

Captain’s Candy on the Gold Coast is seeking a friendly Retail Sales Assistant to welcome customers, share product knowledge and help create a fun in-store experience.

You will maintain store presentation, assist with purchases at the POS, replenish stock, and support daily retail operations while working as part of a small team in a fast-paced environment. Weekend and holiday trading is required.

Qualifications

• Excellent customer service skills.
• Greet customers and assist with purchases at the POS.
• Reliable and able to work as part of a small team.

Responsibilities

• Greet customers and provide product knowledge to assist buying decisions.
• Replenish stock and keep shelves clean, organized and visually appealing.
• Operate the POS system accurately and process transactions.
• Support daily store operations and contribute to a welcoming atmosphere.

Skills

Customer service

Communication

Reliability

Teamwork

Job description

Captain’s Candy is a fun, fast‑paced confectionery retailer known for exceptional customer service and an engaging, family‑friendly atmosphere. The Retail Sales Assistant plays a key role in delivering an outstanding in‑store experience by greeting customers warmly, providing product knowledge, maintaining store presentation, and supporting daily retail operations.

This role is responsible for assisting customers with purchases, replenishing stock, operating the POS system accurately and ensuring the store remains clean, organised, and visually appealing.

Success in this position requires a positive attitude, strong communication skills, reliability, and the ability to work effectively as part of a small team. A passion for customer service and a willingness to learn about a wide range of confectionery products is essential. The role includes weekend and holiday trading hours.