Guest Experience Host & Onsite Lead Generator

Wyndham; Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Exclusive global discounts

Access to learning & development

Job summary

Travel + Leisure Co.'s Accor Vacation Club in Australia is seeking a Guest Experience Host/Face-To-Face Lead Generator to elevate guest stays with exceptional service at the front desk.

You will schedule onsite tours, hit monthly targets, assist with tour qualification, and greet and assist members and guests, providing local information and completing front desk paperwork. Enjoy global perks and development opportunities in a dynamic team.

Responsibilities

• Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
• Performance Targets: Meet monthly tour budgets and other key performance indicators.
• Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.
• Guest Concierge: Greet and register members and guests, provide local area information and complete department paperwork.
• Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service and bookings.

Job description

Travel + Leisure Co.'s Accor Vacation Club in Australia is seeking a Guest Experience Host/Face-To-Face Lead Generator to elevate guest stays with exceptional service at the front desk.

You will schedule onsite tours, hit monthly targets, assist with tour qualification, and greet and assist members and guests, providing local information and completing front desk paperwork. Enjoy global perks and development opportunities in a dynamic team.