Guest Experience F&B Attendant

Accor Apartments & Realty

Port Douglas

On-site

AUD 42,000 - 56,000

Full time

5 days ago

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Job summary

Accor Apartments & Realty is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages, delivering precise service and ensuring guest satisfaction.

You will work across outlets and events, adapting to diverse schedules while maintaining a high standard of hospitality, teamwork, and attention to detail.

Qualifications

Proven track record in customer service within the hospitality sector.
Proficiency in food & beverage protocols, including table service, beverage expertise, event service and coffee crafting.
Adaptable across early mornings, evenings, weekends and holidays.
RSA certificate or equivalent qualification for the relevant country/territory.
Passion for engaging with guests and collaborating within a diverse team.

Responsibilities

Create a welcoming and friendly atmosphere for guests and turn moments into memories.
Demonstrate positive problem-solving and upbeat attitude when challenges arise.
Elevate dining experiences with personalised food and beverage suggestions.
Upsell to enhance guest experiences, not just numbers.
Source information to increase product knowledge and guest satisfaction.
Communicate clearly with guests and colleagues for seamless teamwork.
Maintain clean and organised service areas before and after service.

Skills

Customer service

Table service

Coffee crafting

Team collaboration

Flexible scheduling

Education

RSA certificate or equivalent

Job description

You will work across outlets and events, adapting to diverse schedules while maintaining a high standard of hospitality, teamwork, and attention to detail.

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