Guest-Facing F&B Attendant – Create Memorable Dining

Accor; Albury City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

ALL Heartist Membership discounts

Family & Friends discounts

ALL Loyalty Program benefits

Industry-leading training (Accor/Acor)

Global career opportunities

Job summary

Mantra Albury, part of Accor, is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. Your expertise will shine as you suggest standout dishes and beverages while maintaining precision and a collaborative spirit in events.

Join a team that values guest satisfaction, offers training, and provides opportunities to grow within Accor's global network. RSA or equivalent is required; flexibility across shifts is essential.

Qualifications

• Proven track record in customer service within the hospitality sector.
• Proficiency in food & beverage protocols, including table service and beverage handling.
• Flexibility across different schedules, including early mornings, evenings, weekends and holidays.
• RSA or equivalent qualification for the country/state.

Responsibilities

• Create a welcoming atmosphere and ensure guests have a memorable dining experience.
• Elevate dining experiences with personalized food & beverage suggestions during outlets and events.
• Support setup and packing of service areas and maintain space presentation.
• Collaborate with guests and colleagues to ensure smooth teamwork.
• Upsell thoughtfully to enhance guest experiences.

Skills

Customer service

F&B knowledge

RSA

Teamwork

Communication

Job description

Mantra Albury, part of Accor, is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. Your expertise will shine as you suggest standout dishes and beverages while maintaining precision and a collaborative spirit in events.

Join a team that values guest satisfaction, offers training, and provides opportunities to grow within Accor's global network. RSA or equivalent is required; flexibility across shifts is essential.